body,html{min-width:0;overflow-x:hidden}body{min-height:100vh;min-height:100dvh}img,svg{max-width:100%}.card,.content,.main,.panel,.profile-main{min-width:0}.login-screen,.shell{min-height:100vh;min-height:100dvh}.content{width:100%}.clients-table-wrap,.purchase-history>div,.tablewrap{max-width:100%}.modalback{padding-left:max(20px,env(safe-area-inset-left));padding-right:max(20px,env(safe-area-inset-right))}.modal{overscroll-behavior:contain}.actions button,.btn,.detail-button,.nav,.profile-actions button{touch-action:manipulation}.risk{background:transparent}.donut-legend .risk{background:#f39a18}@media (min-width:1600px){.side{width:250px;padding:28px 15px}.brand{font-size:23px}.nav{font-size:14px;padding:13px 14px}.top{height:70px;padding:0 34px}.content{max-width:1720px;padding:30px 34px}.heading{margin-bottom:25px;gap:22px}.commercial-dashboard h1,.heading h1{font-size:28px}.dash-heading p,.heading p{font-size:15px}.panel{padding:23px;margin:18px 0;border-radius:10px}.panel h3{font-size:17px;margin-top:0}.panel p{font-size:14px;line-height:1.55}.grid{gap:17px}.card{min-height:135px;padding:22px;border-radius:10px}.card span{font-size:14px}.card strong{font-size:33px;margin:10px 0}.toolbar{gap:12px;margin-bottom:21px}.form label,.toolbar label{gap:7px;font-size:13px}.form input,.form select,.form textarea,.toolbar input,.toolbar select{min-height:43px;padding:10px 13px;font-size:13px}.btn{min-height:41px;padding:10px 18px;font-size:13px}.error,.notice{padding:16px;font-size:13px}.tabs{gap:23px;margin-bottom:19px}.tabs button{padding:13px 3px;font-size:13px}.table td,.table th{padding:13px 14px}.badge{padding:5px 9px;font-size:11px}.link{font-size:13px}.modal{width:min(610px,100%);padding:30px}.modal h2{font-size:25px}.form{gap:15px}.top-search{width:470px;height:41px}.top-search,.top-search input{font-size:13px}.top-actions{gap:21px}.top-bell svg{width:21px;height:21px}.avatar{width:34px;height:34px;font-size:12px}.top-user strong{font-size:13px}.brand small,.top-user small{font-size:10px}.nav svg{width:19px;height:19px}.commercial-dashboard{max-width:1640px;margin:0 auto}.dash-heading{margin-bottom:24px}.dash-filters label{font-size:12px}.select-shell{height:43px;min-width:195px}.select-shell select{font-size:13px}.dash-kpi{min-height:156px;padding:21px}.dash-kpi>svg{width:34px;height:34px}.dash-kpi>span{font-size:14px}.dash-kpi>strong{font-size:31px}.dash-kpi small{font-size:11px}.dash-kpi em{font-size:9px}.dash-widget{min-height:270px;padding:19px}.dash-widget h2{font-size:14px}.dash-legend,.donut-legend p{font-size:10px}.actions button>span:nth-child(2){font-size:11px}.actions button small{font-size:9px}.clients-module{max-width:1640px;margin:0 auto;padding-bottom:18px}.clients-filters{gap:16px;padding-bottom:18px}.clients-filters>label:not(.customer-search){font-size:12px}.clients-filters select,.customer-search{height:44px}.customer-search{margin-top:19px}.customer-search input{font-size:13px}.clients-table,.table{font-size:12px}.clients-table td,.clients-table th{padding:11px 13px}.detail-button{height:33px;padding:0 16px;font-size:11px}.clients-footer{padding:19px 13px 0;font-size:12px}.clients-footer nav button{min-width:37px;height:37px}.profile-layout{grid-template-columns:255px minmax(0,1fr)}.profile-crumb{font-size:12px;margin-bottom:12px}.profile-header{margin-bottom:20px}.profile-title h1{font-size:30px}.profile-title span{padding:6px 13px;font-size:12px}.profile-header p{font-size:13px;margin-top:7px}.profile-actions>button,.profile-actions>div>button{height:46px;padding:0 18px;font-size:14px}.profile-layout{grid-template-columns:285px minmax(0,1fr);gap:16px}.profile-info{padding:20px}.profile-box h2,.profile-info h2{font-size:15px}.profile-person{margin:19px 0;gap:13px}.profile-person>svg{width:64px;height:64px;padding:11px}.profile-person strong{font-size:15px}.profile-person span{font-size:11px;margin-top:4px}.profile-info dt{font-size:12px;margin-top:16px}.profile-info dd{font-size:12px;margin-top:5px}.profile-risk{padding:4px 9px}.profile-metrics{gap:16px;margin-bottom:16px}.profile-metrics article{min-height:118px;padding:19px 25px;gap:23px}.profile-metrics>article>svg{width:47px;height:47px}.profile-metrics article span{font-size:12px}.profile-metrics article span svg{width:14px}.profile-metrics article strong{font-size:30px;margin:5px 0}.profile-metrics article small{font-size:11px}.profile-middle{grid-template-columns:1.65fr 1fr;gap:16px;margin-bottom:16px}.profile-bottom{gap:16px}.profile-box{padding:17px}.profile-box header button{font-size:11px}.purchase-history table{margin-top:13px;font-size:11px}.purchase-history td,.purchase-history th{padding:10px}.purchase-history td span{padding:4px 9px}.route-preferences h2{margin-bottom:21px}.route-row{grid-template-columns:1.45fr 1fr auto;gap:10px;font-size:10px;margin:16px 0}.route-row i{height:19px}.route-row strong,.timeline-row{font-size:10px}.timeline-row{grid-template-columns:13px 78px 1fr;gap:9px;margin:17px 0}.timeline-row>i{width:11px;height:11px}.timeline-row>i:after{height:38px;margin:11px 0 0 5px}.activity-row{gap:11px;margin:16px 0}.activity-row>span{width:34px;height:34px}.activity-row>span svg{width:16px}.activity-row small,.activity-row strong{font-size:10px}.note-row{gap:11px;margin:17px 0}.note-row>span{width:34px;height:34px;font-size:10px}.note-row small,.note-row strong{font-size:10px}.notes header button{padding:6px 9px;font-size:10px}.login-left{padding:clamp(48px,4vw,78px)}.login-brand{font-size:25px}.login-mark{width:48px;height:48px}.login-story h1{font-size:clamp(42px,3vw,58px)}.login-story p{font-size:17px}.login-benefits{max-width:500px;font-size:13px}.login-benefits svg{width:34px;height:34px}.login-card{width:min(100%,520px);padding:32px 36px 29px}.login-card-brand{font-size:22px}.login-card h2{font-size:25px}.login-subtitle{font-size:14px;margin-bottom:25px}.login-input,.login-submit{height:50px}.login-input input,.login-submit{font-size:14px}.login-options,.login-options button{font-size:12px}.login-security strong{font-size:13px}.login-security p{font-size:12px}}@media (min-width:2200px){:root{font-size:18px}.side{width:290px}.content{max-width:2100px;padding:40px 48px}.top{height:78px;padding:0 48px}.top-search{width:520px;height:42px}.commercial-dashboard h1,.heading h1{font-size:34px}.dash-heading p,.heading p{font-size:17px}.panel{padding:29px;margin:22px 0}.panel h3{font-size:20px}.panel p{font-size:16px}.grid{gap:21px}.card{min-height:160px;padding:28px}.card span{font-size:16px}.card strong{font-size:40px}.btn{min-height:48px;padding:12px 22px;font-size:15px}.form input,.form select,.form textarea,.toolbar input,.toolbar select{min-height:49px;font-size:15px}.clients-table,.table{font-size:15px}.clients-table td,.clients-table th,.table td,.table th{padding:15px 17px}.error,.notice{font-size:15px;padding:19px}.tabs button{font-size:15px;padding:16px 4px}.clients-module,.commercial-dashboard{max-width:1960px}.dash-kpi{min-height:190px;padding:27px}.dash-kpi>svg{width:41px;height:41px}.dash-kpi>span{font-size:16px}.dash-kpi>strong{font-size:39px}.dash-kpi small{font-size:13px}.dash-bottom,.dash-kpis{gap:18px}.dash-widget{min-height:315px}.trend svg{height:225px}.donut-content{height:235px}.dash-donut{width:165px;height:165px}.dash-widget h2{font-size:17px}.clients-filters select,.customer-search{height:50px}.clients-filters>label:not(.customer-search),.customer-search input{font-size:14px}.detail-button{height:39px;font-size:13px}.clients-footer{font-size:14px}.profile-layout{grid-template-columns:300px minmax(0,1fr);gap:18px}.profile-bottom,.profile-metrics,.profile-middle{gap:18px}.profile-title h1{font-size:34px}.profile-layout{grid-template-columns:340px minmax(0,1fr)}.profile-info{padding:25px}.profile-box h2,.profile-info h2{font-size:17px}.profile-info dd,.profile-info dt{font-size:14px}.profile-metrics article{min-height:140px}.profile-metrics article span{font-size:14px}.profile-metrics article strong{font-size:36px}.profile-metrics article small,.purchase-history table{font-size:13px}.activity-row small,.activity-row strong,.note-row small,.note-row strong,.route-row,.route-row strong,.timeline-row{font-size:12px}.login-card{width:min(100%,610px);padding:40px 46px 36px}.login-card h2{font-size:30px}.login-input,.login-submit{height:58px}.login-story h1{font-size:66px}.login-story p{font-size:20px}}@media (min-width:3000px){:root{font-size:20px}.side{width:340px}.content{max-width:2600px}.clients-module,.commercial-dashboard{max-width:2450px}.commercial-dashboard h1,.heading h1{font-size:40px}.dash-heading p,.heading p{font-size:20px}.panel{padding:36px}.panel h3{font-size:24px}.card{min-height:190px;padding:34px}.card span{font-size:19px}.card strong{font-size:48px}.btn{min-height:55px}.btn,.clients-table,.table{font-size:17px}.clients-table td,.clients-table th,.table td,.table th{padding:18px 20px}.dash-kpi{min-height:225px}.dash-kpi>strong{font-size:47px}.dash-kpi>span{font-size:19px}.dash-widget{min-height:360px}.trend svg{height:270px}.donut-content{height:280px}.profile-layout{grid-template-columns:410px minmax(0,1fr);gap:24px}.profile-box h2,.profile-info h2{font-size:20px}.profile-metrics article{min-height:170px}.login-card{width:min(100%,720px);padding:52px}.login-card h2{font-size:36px}.login-input,.login-submit{height:68px}}@media (min-width:901px) and (max-height:760px){.side{padding-top:14px;padding-bottom:14px}.brand{padding-bottom:16px}.nav{padding-top:9px;padding-bottom:9px}.top{height:52px}.content{padding-top:16px;padding-bottom:16px}.dash-heading{margin-bottom:12px}.dash-kpi{min-height:118px;padding-top:12px;padding-bottom:10px}.dash-kpi>svg{width:23px;height:23px;margin-bottom:4px}.dash-widget{min-height:210px}.trend svg{height:142px}.donut-content{height:150px}.profile-info dt{margin-top:9px}}@media (max-width:1180px){.side{width:170px;padding:18px 9px}.brand{font-size:17px;padding:7px 8px 22px}.nav{padding:11px 9px;font-size:12px}.content{padding:20px}.top{padding:0 20px}.dash-kpis{gap:9px}.dash-bottom{grid-template-columns:1.2fr 1fr}.dash-bottom .actions{grid-column:1/-1;min-height:165px;display:grid;grid-template-columns:repeat(3,1fr);grid-gap:8px;gap:8px}.dash-bottom .actions h2{grid-column:1/-1}.dash-bottom .actions button{margin:0}.profile-layout{grid-template-columns:205px minmax(0,1fr)}}@media (min-width:901px) and (max-width:1024px){.side{width:150px}.content{padding:16px}.dash-heading{align-items:flex-start}.dash-filters{gap:7px}.select-shell{min-width:120px}.profile-layout{grid-template-columns:185px minmax(0,1fr)}.profile-bottom{grid-template-columns:1fr 1fr}.profile-bottom .notes{grid-column:1/-1}}@media (max-width:900px){.side{width:132px;padding:14px 7px}.brand{font-size:13px;padding:6px 6px 18px}.brand:before{content:none}.brand small{display:block;font-size:6px}.nav{justify-content:flex-start;padding:10px 7px;font-size:10px}.nav span{display:inline}.nav svg{width:14px;height:14px;flex:none}.top{min-height:52px;height:auto;padding:8px 14px}.top-search{width:min(390px,52vw)}.content{padding:14px}.heading{margin-bottom:15px}.heading h1{font-size:22px}.heading p{font-size:12px}.grid{grid-template-columns:repeat(2,minmax(0,1fr))}.dash-heading{align-items:flex-start}.dash-filters{flex:1 1;justify-content:flex-end}.dash-bottom{grid-template-columns:1fr}.dash-bottom .actions{grid-column:auto}.profile-layout{grid-template-columns:180px minmax(0,1fr)}.profile-bottom,.profile-middle{grid-template-columns:1fr}.notes{grid-column:auto}.clients-table-wrap,.purchase-history>div,.tablewrap{-webkit-overflow-scrolling:touch}}@media (max-width:700px){.shell{display:block}.side{position:-webkit-sticky;position:sticky;top:0;z-index:20;width:100%;height:calc(58px + env(safe-area-inset-top));display:flex;align-items:center;gap:4px;overflow-x:auto;overflow-y:hidden;padding:calc(7px + env(safe-area-inset-top)) max(7px,env(safe-area-inset-right)) 7px max(7px,env(safe-area-inset-left));scrollbar-width:none}.side::-webkit-scrollbar{display:none}.side .brand{flex:none;width:46px;font-size:0;padding:4px}.side .brand:before{content:"TM";display:grid;place-items:center;width:34px;height:34px;border-radius:7px;background:#0877dd;color:white;font-size:10px;font-weight:800}.side .brand small{display:none}.side .nav{flex:none;width:45px!important;height:42px;justify-content:center;padding:0;margin:0}.side .nav span{display:none}.side .nav svg{width:18px;height:18px}.main{width:100%}.top{position:-webkit-sticky;position:sticky;top:calc(58px + env(safe-area-inset-top));z-index:15;min-height:54px;padding:8px max(12px,env(safe-area-inset-right)) 8px max(12px,env(safe-area-inset-left))}.top-search{width:calc(100% - 98px);max-width:none;height:38px}.top-user{padding-left:7px}.top-user>span:not(.avatar),.top-user>svg{display:none}.top-actions{gap:3px}.content{padding:12px max(12px,env(safe-area-inset-right)) calc(12px + env(safe-area-inset-bottom)) max(12px,env(safe-area-inset-left))}.heading{align-items:flex-start;gap:10px}.heading h1{font-size:21px}.heading .btn{white-space:nowrap;padding:9px 11px;font-size:11px}.grid,.grid.three,.grid.two{grid-template-columns:1fr}.toolbar{align-items:stretch}.toolbar>*{flex:1 1 145px}.tabs{overflow-x:auto;white-space:nowrap;scrollbar-width:none}.modalback{padding:10px max(10px,env(safe-area-inset-right)) 0 max(10px,env(safe-area-inset-left));align-items:end}.modal{width:100%;max-height:92vh;max-height:92dvh;border-radius:12px 12px 0 0;padding:20px 20px max(20px,env(safe-area-inset-bottom))}.form input,.form select,.form textarea{width:100%;min-width:0}.dash-heading{display:block}.dash-filters{margin-top:14px;width:100%}.dash-filters label{width:50%}.select-shell{width:100%;min-width:0}.dash-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.dash-bottom .actions{display:flex;min-height:240px}.clients-filters{grid-template-columns:1fr 1fr;gap:9px}.clients-filters .customer-search{grid-column:1/-1}.clients-table{min-width:790px}.clients-footer{align-items:flex-start;flex-direction:column;gap:10px}.clients-footer nav{max-width:100%;overflow-x:auto}.profile-header{display:block}.profile-title{align-items:flex-start;flex-wrap:wrap}.profile-title h1{font-size:21px}.profile-actions{margin-top:12px}.profile-layout{grid-template-columns:1fr}.profile-info dl{display:grid;grid-column-gap:15px;column-gap:15px}.profile-info dl,.profile-metrics{grid-template-columns:1fr 1fr}.profile-bottom,.profile-middle{grid-template-columns:1fr}.purchase-history table{min-width:500px}}@media (max-width:480px){.top-search input{font-size:10px}.top-bell{padding:7px}.heading{display:block}.heading .btn{margin-top:10px;width:100%}.dash-filters{display:grid;grid-template-columns:1fr}.dash-filters label{width:100%}.dash-kpis{grid-template-columns:1fr}.dash-widget{min-height:220px}.donut-content{gap:10px}.dash-donut{width:112px;height:112px}.clients-filters{grid-template-columns:1fr}.clients-filters .customer-search{grid-column:auto}.profile-actions{display:grid;grid-template-columns:1fr 1fr}.profile-actions>button,.profile-actions>div>button{width:100%;justify-content:center;padding:0 9px;font-size:11px}.profile-info dl,.profile-metrics{grid-template-columns:1fr}.profile-person>svg{width:46px;height:46px}.login-options{align-items:flex-start}}@media (max-width:360px){.side .nav{width:41px!important}.top{gap:4px}.top-search{width:calc(100% - 82px);padding:0 7px}.top-user{display:none}.content{padding-left:9px;padding-right:9px}.heading h1,.profile-title h1{font-size:19px}.card,.dash-widget,.panel,.profile-box,.profile-info{border-radius:6px}.dash-kpi{padding:14px}.dash-kpi>strong{font-size:25px}.donut-content{flex-direction:column;height:auto;padding:10px 0}.donut-legend{display:grid;grid-template-columns:repeat(3,1fr);width:100%}.donut-legend p{justify-content:center}.profile-actions{grid-template-columns:1fr}.profile-actions>div{width:100%}.clients-footer nav button{min-width:29px;height:29px}}@media (max-height:520px) and (max-width:900px) and (orientation:landscape){.side{position:fixed;left:0;top:0;bottom:0;width:62px;height:100dvh;display:flex;flex-direction:column;overflow-y:auto;overflow-x:hidden;padding:7px}.side .brand{width:46px}.side .nav{width:45px!important;min-height:39px}.main{margin-left:62px;width:calc(100% - 62px)}.top{top:0}.content{padding:10px 12px}.login-screen{grid-template-columns:42% 58%;display:grid;overflow-y:auto}.login-left{min-height:100dvh;padding:16px}.login-story{margin:14px 0}.login-story h1{font-size:24px}.login-benefits{display:grid}.login-form-wrap{padding:12px}.login-card{padding:14px 18px}.login-card-brand{margin-bottom:7px}.login-subtitle{margin-bottom:8px}.login-card form{gap:7px}.login-input,.login-submit{height:36px}.login-divider{margin:8px 0}.login-security{padding:7px 10px}}@media (pointer:coarse){button,input[type=checkbox],select{min-height:36px}.client-code,.link{min-height:30px}}@media (prefers-reduced-motion:reduce){*,:after,:before{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}}@media (max-height:620px) and (min-width:701px){.login-left{padding-top:18px;padding-bottom:18px}.login-story h1{font-size:28px}.login-story p{font-size:11px}.login-benefits svg{width:22px;height:22px}.login-card{padding-top:18px;padding-bottom:16px}.login-card-brand{margin-bottom:10px}.login-subtitle{margin-bottom:13px}.login-divider{margin:13px 0 10px}}.predictions-shell .main{position:relative;background:#f4f7fb}.predictions-view{--ai-ink:#14233b;--ai-text:#3d4f66;--ai-muted:#6b7c92;--ai-line:#e3eaf3;--ai-blue:#2f6fea;--ai-green:#16a34a;--ai-red:#ef4444;color:var(--ai-text);min-width:0;display:grid;grid-gap:14px;gap:14px}.ai-header{display:grid;grid-template-columns:auto minmax(0,1fr) auto;grid-gap:14px;gap:14px;align-items:end}.ai-logo{display:grid;place-items:center;width:56px;height:56px;border-radius:12px;background:linear-gradient(140deg,#5b6cff,#2f6fea);color:#fff;box-shadow:0 6px 16px #2f6fea33;align-self:start}.ai-title{align-self:start;padding-right:12px}.ai-title h1{margin:0 0 6px;font-size:27px;line-height:1.15;color:var(--ai-ink);letter-spacing:-.2px}.ai-title p{margin:0;font-size:14px;color:var(--ai-muted)}.ai-period{position:relative;margin-top:52px}.ai-period-button{display:flex;align-items:center;gap:12px;min-height:42px;padding:8px 14px;border:1px solid var(--ai-line);border-radius:9px;background:#fff;color:var(--ai-ink);font:inherit;font-size:13px;cursor:pointer;box-shadow:0 1px 3px #1f3a5f0d;white-space:nowrap}.ai-period-button span{display:grid;text-align:left}.ai-period-button small{color:var(--ai-muted);font-size:11px}.ai-period-menu{position:absolute;right:0;top:calc(100% + 6px);z-index:5;display:grid;grid-gap:10px;gap:10px;width:280px;padding:14px;border:1px solid var(--ai-line);border-radius:10px;background:#fff;box-shadow:0 12px 30px #1f3a5f24}.ai-period-menu label{display:grid;grid-gap:5px;gap:5px;font-size:12px;font-weight:600;color:var(--ai-ink)}.ai-period-menu input,.ai-period-menu select{height:36px;padding:0 10px;border:1px solid #d6e0ec;border-radius:6px;background:#fff;color:var(--ai-text);font:inherit;font-size:12px;font-weight:400}.ai-period-menu>small{margin-top:-6px;font-size:11px;color:var(--ai-muted)}.ai-primary{height:36px;border:0;border-radius:6px;background:var(--ai-blue);color:#fff;font-weight:600;cursor:pointer}.ai-primary:disabled{opacity:.6}.ai-notice{margin:0;cursor:pointer}.ai-card{min-width:0;border:1px solid var(--ai-line);border-radius:12px;background:#fff;box-shadow:0 1px 4px #1f3a5f0a;padding:16px 18px}.ai-card-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:12px}.ai-card-head h2{margin:0;font-size:16px;color:var(--ai-ink)}.ai-link{border:0;background:none;padding:0;color:var(--ai-blue);font:inherit;font-size:13px;font-weight:500;cursor:pointer;white-space:nowrap}.ai-link:hover{text-decoration:underline}.ai-icon{display:grid;place-items:center;flex:none;width:48px;height:48px;border-radius:10px}.ai-icon.small{width:40px;height:40px;border-radius:9px}.ai-icon.blue{background:#e8f0ff;color:#2f6fea}.ai-icon.red{background:#feeaea;color:#ef4444}.ai-icon.purple{background:#f1eaff;color:#8b5cf6}.ai-icon.violet{background:#ede9fe;color:#6d28d9}.ai-icon.green{background:#e3f8ea;color:#16a34a}.ai-icon.orange{background:#fff1e3;color:#f59e0b}.ai-kpis{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));grid-gap:12px;gap:12px}.ai-kpi{display:flex;gap:10px;align-items:flex-start;padding:14px 12px}.ai-kpi .ai-icon{width:clamp(36px,2.8vw,48px);height:clamp(36px,2.8vw,48px)}.ai-kpi .ai-icon svg{width:clamp(18px,1.5vw,24px);height:clamp(18px,1.5vw,24px)}.ai-kpi>div{min-width:0}.ai-kpi h2{margin:2px 0 8px;font-size:clamp(11.5px,.85vw,13.5px);font-weight:500;line-height:1.3;color:var(--ai-text)}.ai-kpi strong{display:block;white-space:nowrap;font-size:clamp(17px,1.35vw,25px);line-height:1.15;color:var(--ai-ink);overflow-wrap:anywhere}.ai-kpi strong em{display:block;font-style:normal}.ai-kpi:nth-child(3) strong{white-space:normal;font-size:clamp(14px,1.1vw,18px)}.ai-kpi:nth-child(3) strong em{font-size:clamp(18px,1.45vw,23px);margin-top:2px}.ai-delta{display:grid;grid-gap:2px;gap:2px;margin:8px 0 0;font-size:12px;color:var(--ai-muted)}.ai-delta b{display:flex;align-items:center;gap:3px;font-size:15px}.ai-delta.good b{color:var(--ai-green)}.ai-delta.bad b{color:var(--ai-red)}.ai-delta.muted{margin-top:6px}.ai-body,.ai-row{display:grid;grid-gap:14px;gap:14px}.ai-row{min-width:0}.ai-row-main{grid-template-columns:minmax(0,2.05fr) minmax(0,1fr)}.ai-row-three{grid-template-columns:repeat(3,minmax(0,1fr))}.ai-donut{position:relative;flex:none}.ai-donut svg{display:block}.ai-donut circle{transition:stroke-width .15s}.ai-donut-center{position:absolute;inset:0;display:grid;place-content:center;text-align:center;padding:0 22%}.ai-donut-center strong{font-size:26px;line-height:1.1;color:var(--ai-ink)}.ai-donut-center span{font-size:12px;color:var(--ai-text);line-height:1.25}.ai-forecast-body{display:grid;grid-template-columns:auto minmax(200px,.95fr) minmax(0,1.6fr);grid-gap:18px;gap:18px;align-items:center}.ai-gauge{display:grid;justify-items:center;grid-gap:0;gap:0}.ai-gauge .ai-donut-center strong{font-size:30px}.ai-level{margin-top:-14px;position:relative;padding:5px 18px;border-radius:7px;font-size:13px;color:#fff;background:#22b45f}.ai-level.media{background:#f59e0b}.ai-level.baja{background:#ef4444}.ai-gauge small{margin-top:7px;font-size:11px;color:var(--ai-muted)}.ai-facts{display:grid;grid-gap:12px;gap:12px;margin:0;padding:14px 16px;border-radius:10px;background:#f5f8fc}.ai-facts div{display:grid;grid-template-columns:22px 1fr;grid-column-gap:8px;column-gap:8px;grid-row-gap:2px;row-gap:2px}.ai-facts svg{grid-row:span 2;color:#7c5cf0;margin-top:2px}.ai-facts div:nth-child(2) svg,.ai-facts div:nth-child(3) svg{color:#8b5cf6}.ai-facts dt{font-size:12px;color:var(--ai-muted)}.ai-facts dd{margin:0;font-size:14px;font-weight:600;color:var(--ai-ink)}.ai-trend-box{min-width:0;padding-left:16px;border-left:1px solid var(--ai-line)}.ai-trend-box h3{margin:0 0 6px;font-size:13px;font-weight:600;color:var(--ai-ink)}.ai-trend{position:relative}.ai-trend svg{display:block;width:100%;height:auto;overflow:visible}.ai-trend svg rect{cursor:crosshair;outline:none}.ai-trend-note{display:block;margin-top:2px;color:#64748b;font-size:10px;text-align:right}.ai-axis{font-size:10px;fill:#6b7c92}.ai-trend-tip{position:absolute;transform:translate(-50%,calc(-100% - 12px));display:grid;justify-items:center;padding:5px 9px;border-radius:7px;background:#1e3a5f;color:#fff;font-size:11px;line-height:1.25;pointer-events:none;white-space:nowrap;box-shadow:0 4px 10px #1e3a5f33}.ai-trend-tip b{font-size:13px}.ai-trend-tip small{opacity:.75;font-size:10px}.ai-trend-tip:after{content:"";position:absolute;bottom:-5px;left:50%;margin-left:-5px;border-left:5px solid transparent;border-right:5px solid transparent;border-bottom:0;border-top:5px solid #1e3a5f}.ai-split{display:flex;align-items:center;gap:22px;justify-content:space-around}.ai-legend{display:grid;grid-gap:12px;gap:12px;margin:0;padding:0;list-style:none;min-width:150px}.ai-legend li{display:grid;grid-template-columns:12px 1fr auto;grid-gap:10px;gap:10px;align-items:center;font-size:13px;color:var(--ai-text)}.ai-legend i{width:12px;height:12px;border-radius:50%}.ai-legend b{color:var(--ai-ink);font-size:14px}.ai-legend .ai-legend-total{border-top:1px solid var(--ai-border,#e5e7eb);padding-top:8px;font-weight:600}.ai-legend-total span{grid-column:1/3}.ai-badge{display:inline-flex;align-items:center;gap:6px;margin-right:auto;padding:4px 10px;border-radius:999px;background:#e3f8ea;color:#15803d;font-size:12px;font-weight:600}.ai-action-body{display:grid;grid-template-columns:minmax(220px,1.15fr) minmax(0,1.25fr) minmax(190px,.9fr);grid-gap:14px;gap:14px;align-items:center}.ai-action-main{display:flex;align-items:center;gap:14px;padding:14px;border-radius:10px;background:#f5f8fc}.ai-action-main>svg{color:#9aaac0;flex:none}.ai-action-icon{display:grid;place-items:center;flex:none;width:64px;height:64px;border-radius:12px;background:#feeaea;color:#ef4444}.ai-action-main h3{margin:0 0 4px;font-size:16px;color:var(--ai-ink)}.ai-action-main p{margin:0;font-size:13px;line-height:1.4}.ai-chips{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:8px;gap:8px}.ai-chips>div{display:grid;grid-gap:5px;gap:5px;padding:8px 10px;border:1px solid var(--ai-line);border-radius:9px;min-width:0}.ai-chips small{font-size:11px;color:var(--ai-muted)}.ai-chips b{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--ai-ink);font-weight:600}.ai-chips svg{flex:none;color:var(--ai-blue)}.ai-chips>div:last-child{grid-column:span 2}.ai-chips>div:last-child b{font-size:14px}.ai-action-buttons{display:grid;grid-gap:10px;gap:10px}.ai-launch,.ai-notify{display:flex;align-items:center;justify-content:center;gap:9px;min-height:46px;border-radius:9px;font:inherit;font-size:14px;font-weight:600;cursor:pointer}.ai-launch{border:0;background:#ef3b3b;color:#fff;box-shadow:0 4px 12px #ef3b3b40}.ai-notify{border:1.5px solid var(--ai-blue);background:#fff;color:var(--ai-blue)}.ai-launch:disabled,.ai-notify:disabled{opacity:.55;cursor:not-allowed;box-shadow:none}.ai-foot{margin:12px 0 0;font-size:11px;color:var(--ai-muted);text-align:center}.ai-factors ul,.ai-models ul,.ai-reasons ul{display:grid;grid-gap:8px;gap:8px;margin:0;padding:0;list-style:none}.ai-reasons li{display:grid;grid-template-columns:18px 1fr auto;grid-gap:10px;gap:10px;align-items:center;padding:8px 10px;border:1px solid var(--ai-line);border-radius:8px;font-size:12.5px}.ai-reasons li>svg{color:var(--ai-blue)}.ai-impact{padding:4px 9px;border-radius:5px;font-size:11px;font-weight:600;white-space:nowrap}.ai-impact.high{background:#dcf7e5;color:#15803d}.ai-impact.medium{background:#fff4c7;color:#a16207}.ai-impact.low{background:#eef1f5;color:#64748b}.ai-factors li{display:grid;grid-template-columns:20px minmax(0,1.3fr) minmax(70px,1fr) 38px;grid-gap:10px;gap:10px;align-items:center;padding:9px 0;font-size:13px}.ai-factors li>svg{color:var(--ai-blue)}.ai-factors b{text-align:right;color:var(--ai-ink)}.ai-bar{height:10px;border-radius:5px;background:#e8eef6;overflow:hidden}.ai-bar i{display:block;height:100%;border-radius:5px;background:linear-gradient(90deg,#3b82f6,#2f6fea)}.ai-models li button{display:grid;grid-template-columns:auto minmax(0,1fr) auto auto;grid-gap:10px;gap:10px;align-items:center;width:100%;padding:8px 10px;border:1px solid var(--ai-line);border-radius:9px;background:#fff;color:inherit;font:inherit;text-align:left;cursor:pointer}.ai-models li button:hover{border-color:#bcd0ee;background:#fafcff}.ai-models li b{display:block;font-size:13px;color:var(--ai-ink)}.ai-models li small{display:block;font-size:11px;line-height:1.35;color:var(--ai-muted)}.ai-models em{padding:4px 10px;border-radius:999px;background:#dcf7e5;color:#15803d;font-style:normal;font-size:11px;font-weight:600}.ai-models em.pending{background:#fff4c7;color:#a16207}.ai-models li>button>svg{color:#64748b}.ai-table-head{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;margin-top:4px}.ai-table-head label{display:flex;align-items:center;gap:8px;font-size:12px;font-weight:600}.ai-table-head select{height:34px;padding:0 10px;border:1px solid #dce6f1;border-radius:6px;background:#fff;font:inherit;font-size:12px;font-weight:400}.predictions-view .ml-panel{margin:0}.prediction-table-title{font-size:16px;margin:0;color:var(--ai-ink)}.prediction-table-wrap{width:100%;max-width:100%;overflow:auto;border:1px solid var(--ai-line);border-radius:10px;background:#fff;overscroll-behavior-x:contain}.prediction-table{width:100%;min-width:910px;border-collapse:collapse;font-size:12px}.prediction-table th{background:#eff3f8;text-align:left;font-size:12px;padding:11px 10px;white-space:nowrap}.prediction-table td{border-bottom:1px solid #e8eef5;padding:8px 10px;white-space:nowrap}.prediction-table tr:last-child td{border-bottom:0}.prediction-table tr:nth-child(2n){background:#fbfdff}.prediction-pill{display:inline-flex;gap:5px;align-items:center;padding:4px 6px;border-radius:4px;font-weight:600}.prediction-pill i{width:7px;height:7px;border-radius:50%;background:currentColor}.prediction-pill.good{background:#e7f8f1;color:#0da77e}.prediction-pill.warning{background:#fff3df;color:#c47e0a}.prediction-pill.danger{background:#ffecef;color:#e02d43}.prediction-actions{display:flex;gap:6px}.prediction-actions button{border:1px solid #86baff;border-radius:5px;background:white;color:#0878f0;padding:6px 9px;font-size:11px;white-space:nowrap;cursor:pointer}.prediction-actions button:disabled{opacity:.55;cursor:not-allowed}.prediction-customer{display:grid;grid-gap:2px;gap:2px;padding:0;border:0;background:none;color:#126fd1;text-align:left;font:inherit;cursor:pointer}.prediction-customer small{color:#72849b;font-size:10px}.prediction-pagination{display:flex;align-items:center;justify-content:flex-end;gap:8px;font-size:12px;color:#5e728a}.prediction-pagination button{display:grid;place-items:center;border:1px solid #dce6f1;background:#fff;color:#0878f0;border-radius:6px;height:34px;width:34px}.prediction-message{font-size:12px;color:var(--ai-muted);padding:8px 0;margin:0}.prediction-loading-hidden{display:none!important}@media(max-width:1340px){.ai-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:1500px){.ai-action-body{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}.ai-action-buttons{grid-column:1/-1;grid-template-columns:1fr 1fr}}@media(max-width:1280px){.ai-row-main,.ai-row-three{grid-template-columns:minmax(0,1fr)}.ai-row-three{grid-template-columns:repeat(2,minmax(0,1fr))}.ai-models{grid-column:1/-1}}@media(max-width:1000px){.ai-period{margin-top:0}.ai-forecast-body{grid-template-columns:auto minmax(0,1fr)}.ai-trend-box{grid-column:1/-1;padding-left:0;border-left:0;padding-top:14px;border-top:1px solid var(--ai-line)}}@media(max-width:760px){.ai-header{grid-template-columns:auto minmax(0,1fr)}.ai-period{grid-column:1/-1}.ai-period-button{width:100%}.ai-period-menu{left:0;right:auto;width:min(100%,320px)}.ai-title h1{font-size:22px}.ai-title p{font-size:13px}.ai-kpis,.ai-row-three{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}.ai-action-body,.ai-forecast-body{grid-template-columns:minmax(0,1fr)}.ai-gauge{justify-self:center}.ai-split{flex-direction:column}.ai-legend{width:100%}.ai-action-buttons{grid-template-columns:1fr}.ai-card-head,.ai-table-head{flex-wrap:wrap}}@media(max-width:520px){.ai-kpis,.ai-row-three{grid-template-columns:minmax(0,1fr)}.ai-chips{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}.ai-chips>div:last-child{grid-column:1/-1}.ai-logo{width:46px;height:46px}.ai-factors li{grid-template-columns:20px minmax(0,1fr) 38px}.ai-factors .ai-bar{grid-column:2/-1;grid-row:2}}@media(pointer:coarse){.ai-period-menu input,.ai-period-menu select,.ai-table-head select,.predictions-view button{min-height:44px}.prediction-pagination button{width:44px;height:44px}}.sp-view{display:grid;grid-gap:16px;gap:16px;color:#0f172a}.sp-heading h1{margin:0;font-size:34px;font-weight:800;letter-spacing:-.4px;color:#0b1b33}.sp-heading p{margin:4px 0 0;font-size:16px;color:#475569}.sp-sr{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.sp-kpis{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));grid-gap:14px;gap:14px}.sp-kpis article{display:flex;align-items:center;gap:14px;min-width:0;padding:16px;border:1px solid;border-radius:10px}.sp-kpis article>div{min-width:0}.sp-kpis h3{margin:0;font-size:13.5px;font-weight:600;line-height:1.3;color:#1e293b}.sp-kpis strong{display:block;margin:4px 0 2px;font-size:27px;font-weight:800;line-height:1.15;white-space:nowrap}.sp-kpis strong.muted{font-size:15px;line-height:1.3;color:#64748b;white-space:normal}.sp-icon{display:grid;place-items:center;flex:none;width:54px;height:54px;border-radius:50%}.sp-icon svg{width:27px;height:27px}.sp-kpis .blue{background:#f0f6ff;border-color:#dbe8fb}.sp-kpis .orange{background:#fff8ec;border-color:#f8e6c2}.sp-kpis .red{background:#fff3f4;border-color:#fbdbe0}.sp-kpis .purple{background:#f6f2ff;border-color:#e6dcfb}.sp-kpis .green{background:#f0faf3;border-color:#d8efe0}.sp-kpis .sky{background:#eff7ff;border-color:#d6e8fb}.blue>.sp-icon{background:#dbeafe;color:#2563eb}.orange>.sp-icon{background:#ffedc7;color:#ea580c}.red>.sp-icon{background:#ffe1e5;color:#e11d48}.purple>.sp-icon{background:#ebe4ff;color:#7c3aed}.green>.sp-icon{background:#d9f4e3;color:#15803d}.sky>.sp-icon{background:#dbeafe;color:#1d4ed8}.sp-trend{display:flex;align-items:center;flex-wrap:wrap;gap:3px 8px;margin:0;font-size:11.5px;color:#64748b}.sp-trend span{display:inline-flex;align-items:center;gap:3px;font-size:12.5px;font-weight:700}.sp-trend .up{color:#15803d}.sp-trend .down{color:#dc2626}.sp-trend .flat{color:#64748b}.sp-card{min-width:0;padding:16px 18px;border:1px solid #e3eaf3;border-radius:12px;background:#fff;box-shadow:0 1px 3px #0f172a0a}.sp-card>header{justify-content:space-between;margin-bottom:12px}.sp-card>header,.sp-card>header h2{display:flex;align-items:center;gap:10px}.sp-card>header h2{margin:0;font-size:17px;font-weight:700;color:#0b1b33}.sp-card>header h2 svg{flex:none;color:#1d6fe0}.sp-link{background:none;padding:0;color:#1d6fe0;font-size:12.5px;white-space:nowrap}.sp-link,.sp-primary{border:0;font-weight:600;cursor:pointer}.sp-primary{display:inline-flex;align-items:center;justify-content:center;gap:7px;height:38px;padding:0 16px;border-radius:8px;background:#0b63ce;color:#fff}.sp-primary:hover:not(:disabled){background:#0957b5}.sp-primary:disabled{opacity:.5;cursor:not-allowed}.sp-icon-btn{display:grid;place-items:center;width:34px;height:34px;border:1px solid #dbe3ee;border-radius:8px;background:#fff;color:#334155;cursor:pointer}.sp-icon-btn.primary{border-color:#0b63ce;background:#0b63ce;color:#fff}.sp-icon-btn:disabled{opacity:.5;cursor:not-allowed}.sp-empty{display:grid;justify-items:center;grid-gap:8px;gap:8px;padding:28px 12px;text-align:center;color:#64748b}.sp-empty p{margin:0;font-size:13px;line-height:1.5}.sp-empty svg{color:#94a3b8}.sp-empty-line{margin:8px 0;font-size:13px;color:#64748b;list-style:none}.sp-foot{margin:10px 0 0;font-size:11.5px;line-height:1.45;color:#64748b}.sp-notice{margin:8px 0;padding:8px 12px;border-radius:8px;background:#ecfdf3;color:#166534;font-size:12.5px}.sp-help{margin:0;font-size:12px;color:#64748b}.sp-main{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.45fr) minmax(0,1.05fr);grid-gap:16px;gap:16px;align-items:stretch}.sp-avatar{display:inline-grid;place-items:center;flex:none;width:40px;height:40px;border-radius:50%;font-size:14px;font-weight:700}.sp-avatar.big{width:52px;height:52px;font-size:17px}.sp-avatar.blue{background:#dbeafe;color:#1d4ed8}.sp-avatar.green{background:#d9f4e3;color:#15803d}.sp-avatar.purple{background:#ebe4ff;color:#6d28d9}.sp-avatar.orange{background:#ffedd5;color:#c2410c}.sp-avatar.teal{background:#ccfbf1;color:#0f766e}.sp-avatar.pink{background:#fce7f3;color:#be185d}.sp-avatar.agent{background:#0b2a55;color:#fff}.sp-inbox{display:flex;flex-direction:column;max-height:760px}.sp-inbox-actions{gap:8px}.sp-inbox-actions,.sp-select{display:flex;align-items:center}.sp-select{position:relative}.sp-select select{-webkit-appearance:none;-moz-appearance:none;appearance:none;height:34px;padding:0 30px 0 10px;border:1px solid #d6e0ec;border-radius:8px;background:#fff;font-size:12.5px;color:#0f172a}.sp-select>svg{position:absolute;right:9px;pointer-events:none;color:#475569}.sp-tabs{display:flex;gap:4px;border-bottom:1px solid #e5ebf3;margin-bottom:10px}.sp-tabs button{padding:9px 10px;border:0;border-bottom:2px solid transparent;background:none;color:#475569;font-size:12.5px;font-weight:600;cursor:pointer;white-space:nowrap}.sp-tabs button.active{color:#0b63ce;border-bottom-color:#0b63ce}.sp-search{display:flex;align-items:center;gap:8px;height:36px;margin-bottom:8px;padding:0 10px;border:1px solid #dbe3ee;border-radius:8px;color:#64748b}.sp-search input{flex:1 1;min-width:0;border:0;outline:0;background:none;font-size:12.5px}.sp-case-list{flex:1 1;overflow:auto;margin:0 -8px;padding:0 8px}.sp-case{display:flex;gap:10px;width:100%;padding:10px 8px;border:1px solid transparent;border-bottom-color:#eef2f7;background:none;text-align:left;font:inherit;color:inherit;cursor:pointer}.sp-case:hover{background:#f6faff}.sp-case.selected{border:1px solid #93bdf2;border-radius:10px;background:#eef5ff}.sp-case-body{display:grid;grid-gap:2px;gap:2px;flex:1 1;min-width:0}.sp-case-bottom,.sp-case-top{display:flex;align-items:center;justify-content:space-between;gap:8px}.sp-case-top b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13.5px}.sp-case-top time{flex:none;font-size:11.5px;color:#64748b}.sp-case-subject{font-size:12.5px;color:#334155}.sp-case-bottom small,.sp-case-subject{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sp-case-bottom small{font-size:12px;color:#475569}.sp-priority{flex:none;padding:3px 10px;border-radius:999px;font-size:11.5px;font-style:normal;font-weight:600}.sp-priority.alta{background:#fde2e4;color:#b91c1c}.sp-priority.media{background:#fdecc8;color:#9a5b05}.sp-priority.baja{background:#dcf5e3;color:#166534}.sp-conversation{display:flex;flex-direction:column;min-height:560px}.sp-placeholder{align-items:center;justify-content:center;gap:10px;text-align:center;color:#475569}.sp-placeholder h2{margin:0;font-size:18px;color:#0f172a}.sp-placeholder p{max-width:360px;margin:0;font-size:13px;line-height:1.5}.sp-placeholder>svg{color:#93bdf2}.sp-back{display:none;align-items:center;gap:6px;margin-bottom:10px;border:0;background:none;color:#0b63ce;font-weight:600;cursor:pointer}.sp-case-head{display:flex;align-items:flex-start;gap:12px}.sp-case-title{flex:1 1;min-width:0}.sp-case-title>div{display:flex;align-items:center;flex-wrap:wrap;gap:8px}.sp-case-title h2{margin:0;font-size:18px;font-weight:700}.sp-case-title p{display:flex;flex-wrap:wrap;gap:4px 18px;margin:6px 0 0;font-size:12.5px;color:#475569}.sp-case-id{font-weight:600;color:#334155}.sp-badge{display:inline-flex;padding:3px 9px;border-radius:7px;background:#e7f0fe;color:#1d4ed8;font-size:11.5px;font-style:normal;font-weight:600}.sp-status-pill{position:relative;display:flex;align-items:center;gap:6px;height:32px;padding:0 8px 0 10px;border-radius:8px;background:#fff4dc;color:#92400e;font-size:12.5px;font-weight:600}.sp-status-pill i{width:9px;height:9px;border-radius:50%;background:#f59e0b}.sp-status-pill.open{background:#e7f0fe;color:#1e40af}.sp-status-pill.open i{background:#3b82f6}.sp-status-pill.resolved{background:#dcf5e3;color:#166534}.sp-status-pill.resolved i{background:#22c55e}.sp-status-pill select{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:none;padding:0 14px 0 0;font:inherit;color:inherit;cursor:pointer}.sp-status-pill>svg{position:absolute;right:8px;pointer-events:none}.sp-menu{position:relative}.sp-menu-list,.sp-pop-list{position:absolute;right:0;top:calc(100% + 4px);z-index:30;display:grid;min-width:210px;padding:6px;border:1px solid #dbe4f0;border-radius:10px;background:#fff;box-shadow:0 12px 28px #0f172a24}.sp-menu-list button,.sp-pop-list button{padding:8px 10px;border:0;border-radius:6px;background:none;text-align:left;font-size:13px;cursor:pointer}.sp-menu-list button:hover,.sp-pop-list button:hover{background:#f1f7ff}.sp-pop{position:relative}.sp-pop-list{left:0;right:auto;top:auto;bottom:calc(100% + 4px)}.sp-pop-list.emoji{grid-template-columns:repeat(6,1fr);min-width:0}.sp-pop-list.emoji button{font-size:18px;padding:4px 6px;text-align:center}.sp-case-tabs{display:flex;gap:6px;margin:14px 0 10px;border-bottom:1px solid #e5ebf3;overflow-x:auto}.sp-case-tabs button{padding:9px 12px;border:0;border-bottom:2px solid transparent;background:none;color:#475569;font-size:13px;font-weight:600;cursor:pointer;white-space:nowrap}.sp-case-tabs button.active{color:#0b63ce;border-bottom-color:#0b63ce}.sp-chat{display:flex;flex-direction:column;gap:12px;flex:1 1;min-height:220px;max-height:420px;overflow:auto;padding:4px 2px 8px}.sp-msg{display:flex;align-items:flex-end;gap:10px;max-width:92%}.sp-msg p{margin:0;padding:10px 14px;border-radius:12px;font-size:13px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}.sp-msg time{flex:none;display:grid;grid-gap:1px;gap:1px;font-size:11px;color:#64748b}.sp-msg time small{font-size:10px;color:#94a3b8}.sp-msg.in{align-self:flex-start}.sp-msg.in p{background:#f1f5f9;border-top-left-radius:4px}.sp-msg.out{align-self:flex-end}.sp-msg.out p{background:#e3eefd;border-top-right-radius:4px}.sp-msg.out time{text-align:right}.sp-composer{display:grid;grid-gap:8px;gap:8px;margin-top:8px}.sp-compose-help{margin:0;color:#64748b;font-size:12px;line-height:1.4}.sp-author{display:inline-flex;justify-self:start;padding:3px;border-radius:8px;background:#f1f5f9}.sp-author button{padding:5px 10px;border:0;border-radius:6px;background:none;font-size:12px;font-weight:600;color:#475569;cursor:pointer}.sp-author button.active{background:#fff;color:#0b63ce;box-shadow:0 1px 2px #0f172a1f}.sp-compose-box{position:relative;display:block}.sp-compose-box textarea{width:100%;box-sizing:border-box;min-height:60px;padding:12px 44px 12px 14px;border:1px solid #d6e0ec;border-radius:10px;font:inherit;font-size:13px;resize:vertical}.sp-send-icon{position:absolute;right:10px;top:12px;border:0;background:none;color:#64748b;cursor:pointer}.sp-send-icon:disabled{opacity:.4;cursor:not-allowed}.sp-toolbar{display:flex;flex-wrap:wrap;align-items:center;gap:6px}.sp-tool{display:inline-flex;align-items:center;gap:5px;height:34px;padding:0 10px;border:1px solid #d6e0ec;border-radius:8px;background:#fff;font-size:12px;font-weight:500;color:#1e293b;cursor:pointer;white-space:nowrap}.sp-tool.icon{width:34px;justify-content:center;padding:0}.sp-tool svg{color:#475569}.sp-tool.danger svg{color:#dc2626}.sp-tool:hover:not(:disabled){background:#f6faff}.sp-tool:disabled{opacity:.5;cursor:not-allowed}.sp-send{height:38px;padding:0 22px}.sp-history{display:grid;grid-gap:10px;gap:10px;margin:0;padding:0;list-style:none}.sp-history li{display:grid;grid-gap:3px;gap:3px;padding:10px 12px;border-left:3px solid #93bdf2;border-radius:6px;background:#f8fbff;font-size:13px}.sp-history small{font-size:11.5px;color:#64748b}.sp-detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:12px;gap:12px}.sp-detail-grid label,.sp-detail-grid>div{display:grid;grid-gap:5px;gap:5px;font-size:12px;font-weight:600;color:#475569}.sp-detail-grid b,.sp-detail-grid p{margin:0;font-size:13px;font-weight:500;color:#0f172a;white-space:pre-wrap;overflow-wrap:anywhere}.sp-detail-grid input,.sp-detail-grid select{width:100%;box-sizing:border-box;height:36px;padding:0 8px;border:1px solid #d6e0ec;border-radius:8px;font:inherit;font-weight:400;color:#0f172a;background:#fff}.sp-wide{grid-column:1/-1}.sp-notes form,.sp-tasks form{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:12px}.sp-tasks form input:first-child{flex:1 1;min-width:180px}.sp-notes textarea,.sp-tasks input{height:38px;padding:0 10px;border:1px solid #d6e0ec;border-radius:8px;font:inherit}.sp-tasks ul{display:grid;grid-gap:6px;gap:6px;margin:0;padding:0;list-style:none}.sp-tasks li{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:9px 10px;border:1px solid #e5ebf3;border-radius:8px}.sp-tasks li label{display:flex;align-items:center;gap:8px;font-size:13px}.sp-tasks li.done label{color:#94a3b8;text-decoration:line-through}.sp-tasks li small{font-size:11.5px;color:#64748b}.sp-notes form label{display:grid;grid-gap:5px;gap:5px;flex:1 1 100%;font-size:12px;font-weight:600;color:#475569}.sp-notes textarea{height:auto;min-height:70px;padding:10px;resize:vertical}.sp-notes section{display:grid;grid-gap:3px;gap:3px;padding:10px 12px;margin-bottom:8px;border-radius:8px;background:#fffbea;font-size:13px}.sp-notes section time{font-size:11.5px;color:#64748b}.sp-notes section p{margin:0;white-space:pre-wrap}.sp-customer{display:flex;flex-direction:column}.sp-customer-body{display:grid;grid-gap:12px;gap:12px}.sp-customer-head{display:flex;align-items:center;flex-wrap:wrap;gap:10px}.sp-customer-head b{font-size:15px}.sp-contact,.sp-facts{display:grid;grid-gap:8px;gap:8px;margin:0}.sp-contact{padding-bottom:12px;border-bottom:1px solid #eef2f7}.sp-contact div,.sp-facts div{display:grid;grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);grid-gap:10px;gap:10px;font-size:13px}.sp-contact dt,.sp-facts dt{display:flex;align-items:center;gap:8px;color:#475569}.sp-facts dt svg{color:#64748b}.sp-contact dd,.sp-facts dd{display:flex;align-items:center;gap:6px;margin:0;font-weight:600;overflow-wrap:anywhere}.sp-wa{color:#16a34a}.sp-customer-body>.sp-link{justify-self:start;grid-column:1/-1}.sp-suggestions{display:grid;grid-gap:8px;gap:8px;margin-top:14px;padding:12px;border-radius:10px;background:#fffaf0}.sp-suggestions h3{display:flex;align-items:center;gap:8px;margin:0 0 2px;font-size:14.5px}.sp-suggestions h3 svg{color:#eab308}.sp-sug{display:flex;gap:10px;padding:10px 12px;border-radius:9px;font-size:12.5px}.sp-sug b{display:block;font-size:13px}.sp-sug p{margin:2px 0 0;color:#475569;line-height:1.4}.sp-sug-icon{flex:none;margin-top:1px}.sp-sug.change,.sp-sug.priority{background:#e8f7ee}.sp-sug.change .sp-sug-icon,.sp-sug.priority .sp-sug-icon{color:#15803d}.sp-sug.confirm,.sp-sug.link{background:#e8f1fe}.sp-sug.confirm .sp-sug-icon,.sp-sug.link .sp-sug-icon{color:#1d4ed8}.sp-sug.promo{background:#f1ebff}.sp-sug.promo .sp-sug-icon{color:#6d28d9}.sp-sug.alert,.sp-sug.retain{background:#fff1e6}.sp-sug.alert .sp-sug-icon,.sp-sug.retain .sp-sug-icon{color:#c2410c}.sp-bottom{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.55fr);grid-gap:16px;gap:16px}.sp-reason-table{width:100%;border-collapse:collapse;font-size:12.5px}.sp-reason-table th{padding:4px 6px;text-align:left;font-size:11px;font-weight:600;color:#64748b}.sp-reason-table td{padding:5px 6px}.sp-reason-table td:first-child{white-space:nowrap}.sp-reason-table td:nth-child(2){width:45%}.sp-reason-table td:nth-child(n+3),.sp-reason-table th:nth-child(n+3){text-align:right;white-space:nowrap}.sp-track{height:13px;background:#e8edf3;overflow:hidden}.sp-track,.sp-track i{display:block;border-radius:3px}.sp-track i{height:100%;background:#2f80ed}.sp-template-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:12px;gap:12px}.sp-template{display:flex;gap:10px;min-width:0;padding:12px;border-radius:10px}.sp-template.green{background:#ecf8ef}.sp-template.blue{background:#eaf3ff}.sp-template.purple{background:#f3efff}.sp-template-icon{flex:none;margin-top:2px}.sp-template.green .sp-template-icon{color:#15803d}.sp-template.blue .sp-template-icon{color:#1d4ed8}.sp-template.purple .sp-template-icon{color:#6d28d9}.sp-template>div{display:grid;grid-gap:6px;gap:6px;min-width:0}.sp-template h3{margin:0;font-size:13px;font-weight:700}.sp-template.green h3{color:#166534}.sp-template.blue h3{color:#1e40af}.sp-template.purple h3{color:#5b21b6}.sp-template p{margin:0;font-size:12px;line-height:1.45;color:#334155}.sp-template button{display:inline-flex;align-items:center;gap:6px;justify-self:end;height:30px;padding:0 10px;border:1px solid #d6e0ec;border-radius:7px;background:#fff;font-size:12px;cursor:pointer}.sp-template button:disabled{opacity:.55;cursor:not-allowed}@media(max-width:1600px){.sp-kpis article{padding:14px 12px;gap:11px}.sp-icon{width:46px;height:46px}.sp-icon svg{width:23px;height:23px}.sp-kpis strong{font-size:23px}.sp-kpis h3{font-size:12.5px}.sp-main{grid-template-columns:minmax(0,1fr) minmax(0,1.35fr) minmax(0,1fr)}}@media(max-width:1450px){.sp-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.sp-main{grid-template-columns:minmax(0,.95fr) minmax(0,1.45fr)}.sp-customer{grid-column:1/-1}.sp-bottom{grid-template-columns:1fr}.sp-customer-body{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start}.sp-customer-head{grid-column:1/-1}}@media(max-width:1000px){.sp-main{grid-template-columns:1fr}.sp-main.show-case .sp-inbox,.sp-main:not(.show-case) .sp-conversation{display:none}.sp-back{display:inline-flex}.sp-customer-body,.sp-template-grid{grid-template-columns:1fr}}@media(max-width:700px){.sp-heading h1{font-size:27px}.sp-heading p{font-size:14px}.sp-kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.sp-kpis article{flex-direction:column;align-items:flex-start}.sp-kpis strong{font-size:21px}.sp-card{padding:14px 12px}.sp-card>header{flex-wrap:wrap}.sp-detail-grid{grid-template-columns:1fr}.sp-case-head{flex-wrap:wrap}.sp-case-title{flex-grow:1;flex-shrink:1;flex-basis:calc(100% - 64px)}.sp-status-pill{margin-left:64px}.sp-send{width:100%;margin-left:0}.sp-msg{max-width:100%}.sp-reason-table td:first-child{white-space:normal}}.sp-reminder{display:flex;align-items:center;flex-wrap:wrap;gap:8px;margin:0;padding:10px 14px;border:1px solid #fde3a7;border-radius:10px;background:#fff8e6;color:#7c4a03;font-size:13px}.sp-reminder svg{color:#d97706}.sp-reminder .sp-link{margin-left:auto}.sp-composer{padding:12px;border:1px solid #e3eaf3;border-radius:14px;background:#fbfcfe}.via-email{border-top:3px solid #0b63ce}.via-sms{border-top:3px solid #0d9488}.via-call{border-top:3px solid #7c3aed}.via-presencial{border-top:3px solid #c2410c}.sp-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:8px;gap:8px}.sp-fields.three{grid-template-columns:minmax(0,1.2fr) minmax(0,1fr) minmax(206px,.9fr)}.via-email .sp-fields,.via-sms .sp-fields{grid-template-columns:minmax(0,1fr) minmax(0,1.4fr)}.via-sms .sp-fields{grid-template-columns:minmax(0,260px)}.sp-field{display:flex;align-items:center;gap:8px;min-width:0;height:38px;padding:0 10px;border:1px solid #d6e0ec;border-radius:9px;background:#fff}.sp-field:focus-within{border-color:#94a3b8}.sp-field span{flex:none;font-size:11.5px;font-weight:600;color:#64748b}.sp-field input{flex:1 1;min-width:0;border:0;outline:0;background:transparent;font:inherit;font-size:13px;color:#0f172a}.sp-dial{display:flex;flex-wrap:wrap;align-items:center;gap:10px;padding:10px;border-radius:12px;background:#f5f3ff}.sp-dial-icon{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;background:#7c3aed;color:#fff;flex:none}.sp-dial .sp-field{flex:1 1 200px}.sp-call-now{background:#7c3aed;text-decoration:none}.sp-call-now:hover{background:#6d28d9}.sp-dial-empty{font-size:12px;color:#7c3aed}.sp-results{display:flex;flex-wrap:wrap;gap:6px}.sp-result{height:32px;padding:0 12px;border:1px solid #d6e0ec;border-radius:999px;background:#fff;color:#334155;font-size:12.5px;font-weight:600;cursor:pointer}.sp-result.active.ok{border-color:#16a34a;background:#dcfce7;color:#166534}.sp-result.active.warn{border-color:#d97706;background:#fef3c7;color:#92400e}.sp-result.active.bad{border-color:#dc2626;background:#fee2e2;color:#991b1b}.sp-counter{margin:-2px 0 0;font-size:11.5px;color:#64748b;text-align:right}.sp-send-now{display:flex;align-items:flex-start;gap:8px;font-size:12.5px;color:#334155;cursor:pointer}.sp-send-now input{margin-top:2px;accent-color:#0b63ce}.via-presencial .sp-send-now input{accent-color:#c2410c}.via-email .sp-send{background:#0b63ce}.via-sms .sp-send{background:#0d9488}.via-call .sp-send{background:#7c3aed}.via-presencial .sp-send{background:#c2410c}.sp-send{margin-left:auto}.sp-mail{display:grid;grid-gap:6px;gap:6px;width:min(560px,92%);padding:12px 14px;border:1px solid #d6e4f7;border-radius:12px;background:#fff;box-shadow:0 1px 3px #0f172a0d}.sp-mail.out{align-self:flex-end;border-left:4px solid #0b63ce}.sp-mail.in{align-self:flex-start;border-left:4px solid #94a3b8}.sp-mail header{display:flex;align-items:center;gap:7px;font-size:12px;color:#64748b}.sp-mail header svg{color:#0b63ce}.sp-mail header time{margin-left:auto}.sp-mail strong{font-size:13.5px;color:#0b1b33}.sp-mail p{margin:0;font-size:13px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere;color:#1e293b}.sp-mail footer{display:flex;align-items:center;gap:5px;padding-top:6px;border-top:1px dashed #e2e8f0;font-size:11.5px;color:#94a3b8}.sp-mail footer.sent{color:#15803d}.sp-sms.out p{background:#ccfbf1}.sp-sms.in p{background:#f0fdfa}.sp-sms-tag{display:flex;align-items:center;gap:4px;margin-bottom:3px;font-size:10.5px;font-weight:700;color:#0f766e}.sp-log{display:flex;gap:12px;align-self:stretch;padding:12px 14px;border-radius:12px;border:1px solid}.sp-log>div{display:grid;grid-gap:6px;gap:6px;min-width:0;flex:1 1}.sp-log-icon{display:grid;place-items:center;flex:none;width:36px;height:36px;border-radius:50%;color:#fff}.sp-log header{display:flex;flex-wrap:wrap;align-items:center;gap:8px;font-size:12.5px;color:#475569}.sp-log header b{font-size:13.5px;color:#0b1b33}.sp-log p{margin:0;font-size:13px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere;color:#1e293b}.sp-log footer{display:flex;flex-wrap:wrap;gap:4px 12px;font-size:11.5px;color:#64748b}.sp-call{border-color:#e9e3fd;background:#faf8ff}.sp-call .sp-log-icon{background:#7c3aed}.sp-deal{border-color:#fde3d3;background:#fffaf6}.sp-deal .sp-log-icon{background:#c2410c}.sp-deal dl{display:flex;flex-wrap:wrap;gap:6px 18px;margin:0}.sp-deal dl div{display:grid;grid-gap:1px;gap:1px}.sp-deal dt{display:flex;align-items:center;gap:4px;font-size:11px;color:#9a3412}.sp-deal dd{margin:0;font-size:12.5px;font-weight:600;color:#1e293b}.sp-next{display:inline-flex;align-items:center;gap:4px;font-weight:600;color:#6d28d9}.sp-chip{padding:2px 9px;border-radius:999px;font-style:normal;font-size:11.5px;font-weight:700}.sp-chip.ok{background:#dcfce7;color:#166534}.sp-chip.warn{background:#fef3c7;color:#92400e}.sp-chip.bad{background:#fee2e2;color:#991b1b}@media(max-width:700px){.sp-fields,.sp-fields.three,.via-email .sp-fields{grid-template-columns:1fr}.sp-send{margin-left:0}.sp-mail,.sp-send{width:100%}}.sp-channel-pill{display:inline-flex;align-items:center;gap:6px;height:32px;padding:0 12px;border-radius:999px;font-size:12.5px;font-weight:700;white-space:nowrap;align-self:center;border:0!important}.sp-channel-pill.via-email{background:#e3eefd;color:#0b4fae}.sp-channel-pill.via-sms{background:#ccfbf1;color:#0f766e}.sp-channel-pill.via-call{background:#ede9fe;color:#6d28d9}.sp-channel-pill.via-presencial{background:#ffedd5;color:#9a3412}.sp-channel-pill.via-general{background:#f1f5f9;color:#475569}.sp-composer.via-general{border-top:3px solid #94a3b8}.rh{color:#0f172a}.rh-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;grid-template-areas:"main side" "bottom bottom";grid-gap:16px;gap:16px}.rh-main{grid-area:main;grid-gap:14px;gap:14px}.rh-main,.rh-side{display:grid;min-width:0;align-content:start}.rh-side{grid-area:side;grid-gap:16px;gap:16px}.rh-bottom{grid-area:bottom;display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,1.15fr) minmax(0,.9fr);grid-gap:16px;gap:16px}.rh-heading h1{margin:0;font-size:34px;font-weight:800;letter-spacing:-.4px;color:#0b1b33}.rh-heading p{margin:4px 0 0;font-size:16px;color:#475569}.rh-notice{margin:0}.rh-types{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));grid-gap:12px;gap:12px}.rh-type{display:flex;align-items:flex-start;gap:12px;min-width:0;padding:16px 14px;border:1px solid;border-radius:10px;text-align:left;font:inherit;color:inherit;cursor:pointer;transition:box-shadow .15s,transform .15s}.rh-type:hover{box-shadow:0 4px 14px #0f172a14;transform:translateY(-1px)}.rh-type.active{outline:2px solid #1d4ed8;outline-offset:1px}.rh-type b{display:block;font-size:14.5px;line-height:1.25}.rh-type small{display:block;margin-top:6px;font-size:12px;line-height:1.4;color:#475569}.rh-type-icon{display:grid;place-items:center;flex:none;width:50px;height:50px;border-radius:50%}.rh-type.blue{background:#f0f6ff;border-color:#dbe8fb}.rh-type.blue .rh-type-icon{background:#dbeafe;color:#2563eb}.rh-type.green{background:#f0faf3;border-color:#d8efe0}.rh-type.green .rh-type-icon{background:#d9f4e3;color:#15803d}.rh-type.purple{background:#f6f2ff;border-color:#e6dcfb}.rh-type.purple .rh-type-icon{background:#ebe4ff;color:#7c3aed}.rh-type.sky{background:#eff8ff;border-color:#d6eafb}.rh-type.sky .rh-type-icon{background:#d5ecfb;color:#0369a1}.rh-type.red{background:#fff3f4;border-color:#fbdbe0}.rh-type.red .rh-type-icon{background:#ffe1e5;color:#e11d48}.rh-type.yellow{background:#fff9eb;border-color:#f8e8c2}.rh-type.yellow .rh-type-icon{background:#ffedc7;color:#ea580c}.rh-preview{padding:16px 18px;border:1px solid #e3eaf3;border-radius:12px;background:#fff;box-shadow:0 1px 3px #0f172a0a;scroll-margin-top:90px;min-width:0}.rh-preview-head{justify-content:space-between;margin-bottom:12px}.rh-preview-head,.rh-preview-head h2{display:flex;align-items:center;gap:10px}.rh-preview-head h2{margin:0;font-size:18px;font-weight:700;color:#0b1b33}.rh-preview-head h2 svg{color:#1d6fe0}.rh-pill{padding:5px 12px;border-radius:999px;background:#e8f7ee;color:#15803d;font-size:12px;font-weight:600;white-space:nowrap}.rh-banner{position:relative;gap:26px;min-height:120px;padding:18px 26px;overflow:hidden;border-radius:10px;background:linear-gradient(105deg,#0b1f45,#13306a 55%,#2a5aa8);color:#fff}.rh-banner,.rh-banner-logo{display:flex;align-items:center}.rh-banner-logo{gap:12px;flex:none;padding-right:26px;border-right:1px solid #ffffff33}.rh-banner-logo img{width:auto;height:52px;filter:drop-shadow(0 2px 6px #0006)}.rh-banner-logo>div{display:grid;grid-gap:4px;gap:4px}.rh-banner-logo span{font-size:18px}.rh-banner-logo b{font:800 24px/1 var(--font-brand,Arial),Arial,sans-serif;letter-spacing:.2px}.rh-banner-logo small{font:500 10.5px/1 var(--font-brand,Arial),Arial,sans-serif;letter-spacing:2.4px;color:#93c5fd}.rh-banner-text{position:relative;z-index:1}.rh-banner-text h3{margin:0;font-size:24px;font-weight:700}.rh-banner-text p{margin:4px 0 0;font-size:13.5px;color:#dbe6f7}.rh-banner-text .rh-banner-period{color:#7cc0f8;font-size:15px;font-weight:600}.rh-banner-art{position:absolute;right:0;bottom:0;width:min(560px,55%);height:100%}.rh-loading{margin:14px 0;color:#475569}.rh-preview-body{display:grid;grid-gap:14px;gap:14px;margin-top:14px;transition:opacity .2s}.rh-updating{opacity:.6}.rh-thesis{margin-top:14px}.rh-kpis{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));grid-gap:12px;gap:12px}.rh-kpis.n5{grid-template-columns:repeat(5,minmax(0,1fr))}.rh-kpi{display:flex;align-items:center;gap:12px;padding:14px 12px;border:1px solid;border-radius:10px}.rh-kpi,.rh-kpi>div{min-width:0}.rh-kpi h4{margin:0;font-size:12.5px;font-weight:600;color:#1e293b;line-height:1.3}.rh-kpi strong{display:block;margin:3px 0;font-size:23px;font-weight:800;line-height:1.15;white-space:nowrap}.rh-kpi strong.compact{font-size:18px;letter-spacing:-.3px}.rh-kpi-icon{display:grid;place-items:center;flex:none;width:42px;height:42px;border-radius:50%}.rh-kpi-icon svg{width:22px;height:22px}.rh-kpi.green{background:#f0faf3;border-color:#d8efe0}.rh-kpi.green .rh-kpi-icon{background:#d9f4e3;color:#15803d}.rh-kpi.blue{background:#f0f6ff;border-color:#dbe8fb}.rh-kpi.blue .rh-kpi-icon{background:#dbeafe;color:#2563eb}.rh-kpi.yellow{background:#fff9eb;border-color:#f8e8c2}.rh-kpi.yellow .rh-kpi-icon{background:#ffedc7;color:#ea580c}.rh-kpi.purple{background:#f6f2ff;border-color:#e6dcfb}.rh-kpi.purple .rh-kpi-icon{background:#ebe4ff;color:#7c3aed}.rh-kpi.sky{background:#effbfd;border-color:#d3eef5}.rh-kpi.sky .rh-kpi-icon{background:#d5f1fb;color:#0284c7}.rh-kpi.pink{background:#fff3f4;border-color:#fbdbe0}.rh-kpi.pink .rh-kpi-icon{background:#ffe1e5;color:#e11d48}.rh-kpi.red{background:#fff3f4;border-color:#fbdbe0}.rh-kpi.red .rh-kpi-icon{background:#ffe1e5;color:#e11d48}.rh-change{display:flex;align-items:center;flex-wrap:wrap;gap:2px 6px;margin:0;font-size:11px;color:#64748b}.rh-change span{display:inline-flex;align-items:center;gap:2px;font-size:12px;font-weight:700}.rh-change .up{color:#15803d}.rh-change .down{color:#dc2626}.rh-change .flat{color:#64748b}.rh-grid{display:grid;grid-gap:14px;gap:14px}.rh-grid.wide{grid-template-columns:minmax(0,1.75fr) minmax(0,1fr)}.rh-grid.two{grid-template-columns:repeat(2,minmax(0,1fr))}.rh-grid.three{grid-template-columns:minmax(0,1.05fr) minmax(0,1fr) minmax(0,.95fr)}.rh-block{min-width:0;padding:14px;border:1px solid #e8edf4;border-radius:10px;background:#fff}.rh-block>header{justify-content:space-between;margin-bottom:10px}.rh-block h3,.rh-block>header{display:flex;align-items:center;gap:8px}.rh-block h3{margin:0;font-size:15px;font-weight:700}.rh-block h3 svg{color:#1d6fe0}.rh-chart-top{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:4px}.rh-legend{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:#475569}.rh-legend i{width:12px;height:12px;border-radius:3px;background:#5b9bf5}.rh-seg{display:inline-flex;padding:3px;border-radius:8px;background:#f1f5f9}.rh-seg button{padding:4px 10px;border:0;border-radius:6px;background:none;font-size:12px;font-weight:600;color:#475569;cursor:pointer}.rh-seg button.active{background:#fff;color:#1d4ed8;box-shadow:0 1px 2px #0f172a1f}.rh-chart{position:relative}.rh-chart svg{display:block;width:100%;height:auto;max-height:300px}.rh-gridline{stroke:#e8edf3}.rh-axis{font-size:10.5px;fill:#64748b}.rh-axis-title{font-size:11px;fill:#475569}.rh-tip{position:absolute;top:4px;transform:translateX(-50%);display:grid;grid-gap:1px;gap:1px;padding:7px 10px;border-radius:8px;background:#0f172a;color:#fff;font-size:12px;pointer-events:none;white-space:nowrap;box-shadow:0 6px 16px #0f172a33}.rh-tip b{font-size:12.5px}.rh-donut-wrap{display:flex;align-items:center;justify-content:center;gap:22px;min-height:180px;flex-wrap:wrap}.rh-donut{width:170px;flex:none}.rh-donut-total{font-size:19px;font-weight:800;fill:#0f172a}.rh-donut-sub{font-size:11px;fill:#475569}.rh-donut-legend{display:grid;grid-gap:14px;gap:14px;margin:0;padding:0;list-style:none}.rh-donut-legend li{display:flex;gap:10px}.rh-donut-legend i{flex:none;width:16px;height:16px;margin-top:2px;border-radius:50%}.rh-donut-legend div{display:flex;flex-direction:column}.rh-donut-legend b{font-size:13px;font-weight:600}.rh-donut-legend strong{font-size:21px;font-weight:800;line-height:1.2}.rh-donut-legend small{font-size:12px;color:#475569}.rh-bars{display:grid;grid-gap:9px;gap:9px;margin:0;padding:0;list-style:none}.rh-bars li{display:grid;grid-template-columns:minmax(110px,auto) minmax(40px,1fr) auto;align-items:center;grid-gap:10px;gap:10px;font-size:12.5px}.rh-bar-name{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.rh-track{height:14px;background:#e8edf3;overflow:hidden}.rh-track,.rh-track i{display:block;border-radius:4px}.rh-track i{height:100%;background:#3b82f6}.rh-bars b{min-width:48px;text-align:right;font-weight:600}.rh-rank{width:100%;border-collapse:collapse;font-size:12.5px}.rh-rank td:nth-child(2){overflow-wrap:anywhere}.rh-rank th{padding:4px 6px;text-align:left;font-size:11px;font-weight:600;color:#64748b;border-bottom:1px solid #eef2f7}.rh-rank td{padding:7px 6px;border-bottom:1px solid #f1f5f9}.rh-rank td:nth-child(n+3),.rh-rank th:nth-child(n+3){text-align:right;white-space:nowrap}.rh-medal{display:inline-grid;place-items:center;width:22px;height:22px;border-radius:50%;background:#dbeafe;color:#1d4ed8;font-size:11.5px;font-weight:700}.rh-medal.r1{background:#facc15;color:#713f12}.rh-medal.r2{background:#e2e8f0;color:#334155}.rh-medal.r3{background:#fdba8c;color:#7c2d12}.rh-scroll{max-width:100%;overflow-x:auto}.rh-table{width:100%;border-collapse:collapse;font-size:12.5px}.rh-table th{background:#f3f6fa;text-align:left;font-size:11.5px;font-weight:600;color:#475569}.rh-table td,.rh-table th{padding:8px;white-space:nowrap}.rh-table td{border-top:1px solid #eef2f7}.rh-table .rh-change{justify-content:flex-start}.rh-table.compact td{max-width:230px;overflow:hidden;text-overflow:ellipsis}.rh-empty{padding:16px!important;text-align:center;color:#64748b;white-space:normal!important}.rh-empty-box{margin:10px 0 0;padding:14px;border:1px dashed #cbd9eb;border-radius:10px;background:#f8fbff;font-size:13px;color:#475569}.rh-foot{margin:6px 0 0;font-size:11.5px;line-height:1.45;color:#64748b}.rh-card{min-width:0;padding:16px 18px;border:1px solid #e3eaf3;border-radius:12px;background:#fff;box-shadow:0 1px 3px #0f172a0a}.rh-card>header{justify-content:space-between;gap:10px;margin-bottom:12px}.rh-card h2,.rh-card>header{display:flex;align-items:center}.rh-card h2{gap:9px;margin:0;font-size:16.5px;font-weight:700;color:#0b1b33}.rh-card h2 svg,.rh-link{color:#1d6fe0}.rh-link{display:inline-flex;align-items:center;gap:4px;border:0;background:none;padding:0;font-size:12.5px;font-weight:600;cursor:pointer;white-space:nowrap}.rh-link:disabled{opacity:.5;cursor:not-allowed}.rh-head-actions{display:flex;gap:12px}.rh-generate{display:grid;grid-gap:12px;gap:12px}.rh-generate h2{margin-bottom:2px}.rh-generate label{display:grid;grid-gap:6px;gap:6px;font-size:13px;font-weight:600;color:#1e293b}.rh-input{display:flex;align-items:center;gap:8px;height:40px;padding:0 10px;border:1px solid #d6e0ec;border-radius:8px;background:#fff;color:#475569}.rh-input select{flex:1 1;min-width:0;border:0;outline:0;background:none;font:inherit;font-weight:400;color:#0f172a}.rh-primary{display:inline-flex;align-items:center;justify-content:center;gap:8px;height:42px;border:0;border-radius:8px;background:#0b63ce;color:#fff;font-weight:700;cursor:pointer}.rh-primary:hover:not(:disabled){background:#0957b5}.rh-primary:disabled{opacity:.5}.rh-label{margin:4px 0 -4px;font-size:13px;font-weight:600}.rh-export{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:8px;gap:8px}.rh-export button{display:flex;align-items:center;justify-content:center;gap:6px;height:42px;border:1px solid #dbe3ee;border-radius:8px;background:#fff;font-weight:600;font-size:13px;cursor:pointer}.rh-export button:hover:not(:disabled){background:#f6faff}.rh-export button:disabled{opacity:.5;cursor:not-allowed}.rh-export .pdf svg{color:#dc2626}.rh-export .xls svg{color:#15803d}.rh-export .ppt svg{color:#ea580c}.rh-templates ul{display:grid;margin:0;padding:0;list-style:none}.rh-templates li+li{border-top:1px solid #eef2f7}.rh-templates li button{display:grid;grid-template-columns:38px minmax(0,1fr) 18px;align-items:center;grid-gap:10px;gap:10px;width:100%;padding:9px 4px;border:0;border-radius:8px;background:none;text-align:left;font:inherit;color:inherit;cursor:pointer}.rh-templates li button.active,.rh-templates li button:hover{background:#f1f7ff}.rh-templates b{display:block;font-size:13px;font-weight:600}.rh-templates small{display:block;font-size:11.5px;color:#64748b}.rh-templates li button>svg{color:#94a3b8}.rh-doc{display:grid;place-items:center;width:36px;height:36px;border-radius:8px}.rh-doc.blue{background:#e8f0fe;color:#1d4ed8}.rh-doc.red{background:#ffe4e6;color:#dc2626}.rh-doc.yellow{background:#fff1d6;color:#ea580c}.rh-doc.green{background:#dcf5e3;color:#15803d}.rh-state{display:inline-flex;align-items:center;gap:6px;padding:3px 9px;border:1px solid #e2e8f0;border-radius:999px;background:#f8fafc;font-size:12px;font-weight:600;color:#64748b;cursor:pointer}.rh-state i{width:8px;height:8px;border-radius:50%;background:#94a3b8}.rh-state.on{border-color:#bbf7d0;background:#f0fdf4;color:#15803d}.rh-state.on i{background:#22c55e}.rh-usage header select{height:32px;padding:0 8px;border:1px solid #d6e0ec;border-radius:8px;background:#fff;font-size:12px}.rh-usage-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr))}.rh-usage-grid div{display:grid;grid-gap:4px;gap:4px;padding:6px 12px}.rh-usage-grid div+div{border-left:1px solid #e5ebf3}.rh-usage-grid strong{font-size:28px;font-weight:800}.rh-usage-grid span{font-size:12px;color:#475569;line-height:1.35}.rh-dialog{width:min(480px,calc(100vw - 24px))}.rh-dialog header{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px}.rh-dialog header h2{margin:0;font-size:19px}.rh-dialog header button{border:0;background:#f1f5f9;border-radius:8px;width:32px;height:32px;display:grid;place-items:center;cursor:pointer}.rh-dialog label{display:grid;grid-gap:5px;gap:5px;margin-bottom:10px;font-size:13px;font-weight:600}.rh-dialog input,.rh-dialog select{height:38px;padding:0 10px;border:1px solid #d6e0ec;border-radius:8px;font:inherit;font-weight:400}.rh-dialog footer{display:flex;justify-content:flex-end;gap:8px;margin-top:12px}@media(max-width:1700px){.rh-kpis,.rh-kpis.n5,.rh-types{grid-template-columns:repeat(3,minmax(0,1fr))}.rh-layout{grid-template-columns:minmax(0,1fr) 300px}.rh-grid.three{grid-template-columns:repeat(2,minmax(0,1fr))}.rh-grid.three>:first-child{grid-column:1/-1}}@media(max-width:1350px){.rh-bottom{grid-template-columns:repeat(2,minmax(0,1fr))}.rh-usage{grid-column:1/-1}}@media(max-width:1250px){.rh-layout{grid-template-columns:minmax(0,1fr);grid-template-areas:"main" "side" "bottom"}.rh-side{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:1100px){.rh-grid.wide{grid-template-columns:minmax(0,1fr)}}@media(max-width:900px){.rh-bottom,.rh-grid.three,.rh-grid.two,.rh-grid.wide,.rh-side{grid-template-columns:1fr}.rh-grid>*{grid-column:auto!important}.rh-banner-art{opacity:.35}}@media(max-width:700px){.rh-heading h1{font-size:27px}.rh-heading p{font-size:14px}.rh-kpis,.rh-kpis.n5,.rh-types{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.rh-type{flex-direction:column;padding:12px}.rh-type small{display:none}.rh-kpi{flex-direction:column;align-items:flex-start}.rh-kpi strong{font-size:20px}.rh-kpi strong.compact{font-size:17px}.rh-banner{flex-direction:column;align-items:flex-start;gap:10px;padding:16px}.rh-banner-logo{padding:0;border:0}.rh-preview{padding:12px}.rh-preview-head{flex-wrap:wrap}.rh-bars li{grid-template-columns:minmax(0,1fr) auto}.rh-bars .rh-track{grid-column:1/-1;grid-row:2}.rh-usage-grid strong{font-size:22px}}@media print{.rh-bottom,.rh-heading p,.rh-notice,.rh-pill,.rh-seg,.rh-side,.rh-types{display:none!important}.rh-layout{display:block}.rh-preview{border:0;box-shadow:none;padding:0}.rh-banner,.rh-kpi,.rh-type{print-color-adjust:exact;-webkit-print-color-adjust:exact}.rh-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}.rh-grid.three,.rh-grid.two,.rh-grid.wide{grid-template-columns:repeat(2,minmax(0,1fr))}.rh-block,.rh-kpi{page-break-inside:avoid;break-inside:avoid}}.alerts-view.ac{--ac-ink:#14233b;--ac-text:#3d4f66;--ac-muted:#6b7c92;--ac-line:#e3eaf3;--ac-blue:#2563eb;--ac-green:#16a34a;--ac-red:#ef4444;display:grid;grid-gap:14px;gap:14px;min-width:0;color:var(--ac-text)}.ac-header{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;flex-wrap:wrap}.ac-header h1{margin:0 0 6px;font-size:28px;line-height:1.15;color:var(--ac-ink)}.ac-header p{margin:0;max-width:760px;font-size:14px;color:var(--ac-muted)}.ac-header-actions{gap:10px;flex-wrap:wrap}.ac-header-actions,.ac-select{display:flex;align-items:center}.ac-select{position:relative;gap:9px;min-height:40px;min-width:190px;padding:0 12px;border:1px solid var(--ac-line);border-radius:9px;background:#fff;color:var(--ac-ink);font-size:13px;cursor:pointer;box-shadow:0 1px 3px #1f3a5f0d}.ac-select.wide{min-width:210px}.ac-select span{flex:1 1;white-space:nowrap}.ac-select svg{flex:none;color:var(--ac-muted)}.ac-select select{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer}.ac-select:focus-within{outline:none;border-color:#94a3b8}.ac-btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-height:40px;padding:0 14px;border-radius:9px;font:inherit;font-size:13px;font-weight:600;white-space:nowrap;cursor:pointer}.ac-btn.small{min-height:32px;padding:0 10px;font-size:12px;border-radius:7px}.ac-btn.primary{border:0;background:var(--ac-blue);color:#fff;box-shadow:0 4px 12px #2563eb33}.ac-btn.outline{border:1.5px solid #c7d6ee;background:#fff;color:var(--ac-blue)}.ac-btn.green{border:0;background:var(--ac-green);color:#fff;box-shadow:0 4px 12px #16a34a33}.ac-btn:disabled{opacity:.55;cursor:not-allowed;box-shadow:none}.ac-feedback{margin:0}.ac-card{min-width:0;padding:14px 16px;border:1px solid var(--ac-line);border-radius:12px;background:#fff;box-shadow:0 1px 4px #1f3a5f0a}.ac-card-head{display:flex;justify-content:space-between;align-items:flex-start;gap:10px;margin-bottom:10px}.ac-card-head h2{display:flex;align-items:center;gap:6px;margin:0;font-size:15px;color:var(--ac-ink)}.ac-card-head small{display:block;margin-top:2px;font-size:11.5px;color:var(--ac-muted)}.ac-card-head select{height:32px;padding:0 8px;border:1px solid var(--ac-line);border-radius:7px;background:#fff;font:inherit;font-size:12px}.ac-top{display:grid;grid-template-columns:repeat(5,minmax(0,1fr)) minmax(330px,1.75fr);grid-gap:12px;gap:12px}.ac-kpi{display:flex;gap:12px;align-items:center;padding:14px}.ac-kpi>div{min-width:0}.ac-kpi-icon{display:grid;place-items:center;flex:none;width:52px;height:52px;border-radius:12px;color:#fff}.ac-kpi.critica .ac-kpi-icon{background:#ef4444}.ac-kpi.alta .ac-kpi-icon{background:#f97316}.ac-kpi.media .ac-kpi-icon{background:#facc15;color:#78350f}.ac-kpi.baja .ac-kpi-icon{background:#3b82f6}.ac-kpi.resolved .ac-kpi-icon{background:#22c55e}.ac-kpi h2{margin:0 0 4px;font-size:13.5px;font-weight:500;color:var(--ac-text)}.ac-kpi strong{display:block;font-size:clamp(20px,1.6vw,28px);line-height:1.1;color:var(--ac-ink);white-space:nowrap}.ac-delta{display:grid;grid-gap:1px;gap:1px;margin:5px 0 0;font-size:11.5px;color:var(--ac-muted)}.ac-delta b{display:flex;align-items:center;gap:3px;font-size:14px}.ac-delta.good b{color:var(--ac-green)}.ac-delta.bad b{color:var(--ac-red)}.ac-engine header{display:flex;justify-content:space-between;align-items:flex-start;gap:10px}.ac-engine h2{margin:0;font-size:15px;color:var(--ac-ink)}.ac-updated{display:grid;padding:5px 10px;border:1px solid var(--ac-line);border-radius:8px;text-align:right}.ac-updated small{font-size:10.5px;color:var(--ac-muted)}.ac-updated b{font-size:12.5px;color:var(--ac-ink)}.ac-engine-status{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:8px 0;font-size:12.5px}.ac-engine-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:8px;gap:8px}.ac-engine-stats span{display:grid;grid-template-columns:auto 1fr;grid-column-gap:7px;column-gap:7px;align-items:center;padding:7px 9px;border:1px solid var(--ac-line);border-radius:8px}.ac-engine-stats svg{grid-row:span 2;color:var(--ac-blue)}.ac-engine-stats b{font-size:15px;color:var(--ac-ink)}.ac-engine-stats small{font-size:10.5px;color:var(--ac-muted)}.ac-chip{display:inline-flex;align-items:center;gap:5px;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:600}.ac-chip i{width:8px;height:8px;border-radius:50%;background:currentColor}.ac-chip.green{background:#dcf7e5;color:#15803d}.ac-chip.gray{background:#eef1f5;color:#64748b}.ac-chip.live{font-size:11.5px}.ac-main{display:grid;grid-template-columns:minmax(300px,.95fr) minmax(0,1.35fr) minmax(0,1.2fr);grid-gap:12px;gap:12px;align-items:stretch}.ac-list{display:flex;flex-direction:column;padding:14px 0 10px}.ac-list .ac-card-head{padding:0 14px}.ac-list-tools{display:flex;gap:8px;padding:0 14px 8px;align-items:center}.ac-list-tools>select{min-width:0;padding:0 8px;background:#fff;font:inherit;font-size:12px;color:var(--ac-ink)}.ac-list-tools>select,.ac-search{flex:1 1;height:34px;border:1px solid var(--ac-line);border-radius:7px}.ac-search{display:flex;align-items:center;gap:6px;padding:0 9px;color:var(--ac-muted)}.ac-search input{flex:1 1;min-width:0;border:0;outline:0;background:none;font:inherit;font-size:12px;color:var(--ac-ink)}.ac-more{position:relative}.ac-more-menu{position:absolute;left:0;top:calc(100% + 6px);z-index:10;display:grid;grid-gap:10px;gap:10px;width:250px;padding:12px;border:1px solid var(--ac-line);border-radius:10px;background:#fff;box-shadow:0 12px 30px #1f3a5f24}.ac-more-menu label{display:grid;grid-gap:5px;gap:5px;font-size:12px;font-weight:600;color:var(--ac-ink)}.ac-more-menu select{height:34px;padding:0 8px;border:1px solid var(--ac-line);border-radius:7px;font:inherit;font-size:12px;font-weight:400}.ac-more-actions{display:flex;justify-content:flex-end;gap:6px}.ac-icon-btn{display:grid;place-items:center;flex:none;width:32px;height:32px;padding:0;border:0;border-radius:7px;background:none;color:var(--ac-text);cursor:pointer}.ac-icon-btn:hover:not(:disabled){background:#eef2f7}.ac-icon-btn:disabled{opacity:.4}.ac-items{display:grid;margin:0;padding:0;list-style:none;border-top:1px solid var(--ac-line)}.ac-items li{position:relative;display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:start;border-bottom:1px solid #eef2f7}.ac-items li.selected{background:#fff4f4;box-shadow:inset 3px 0 0 #ef4444}.ac-items li.selected.alta{background:#fff7ed;box-shadow:inset 3px 0 0 #f97316}.ac-items li.selected.media{background:#fefce8;box-shadow:inset 3px 0 0 #eab308}.ac-items li.selected.baja{background:#eff6ff;box-shadow:inset 3px 0 0 #3b82f6}.ac-item{display:grid;grid-template-columns:40px minmax(0,1fr) auto;grid-gap:10px;gap:10px;align-items:start;width:100%;padding:10px 4px 10px 14px;border:0;background:none;color:inherit;font:inherit;text-align:left;cursor:pointer}.ac-item-icon{display:grid;place-items:center;width:40px;height:40px;border-radius:10px}.ac-item-icon.red{background:#fde8ea;color:#e23d52}.ac-item-icon.blue{background:#e5eeff;color:#2563eb}.ac-item-icon.orange{background:#fff0de;color:#ea7a0a}.ac-item-icon.purple{background:#efe8ff;color:#7c4ddb}.ac-item-text{display:grid;grid-gap:1px;gap:1px;min-width:0}.ac-item-text b{font-size:12.5px;color:var(--ac-ink)}.ac-item-text span{font-size:12px;color:var(--ac-text)}.ac-item-text small{overflow:hidden;font-size:11.5px;color:var(--ac-muted);text-overflow:ellipsis;white-space:nowrap}.ac-item-side{display:grid;justify-items:end;grid-gap:6px;gap:6px}.ac-item-side time{font-size:11.5px;color:var(--ac-muted);white-space:nowrap}.ac-sev{display:inline-block;padding:3px 10px;border-radius:999px;font-size:11px;font-weight:700;font-style:normal;color:#fff;background:#3b82f6}.ac-sev.critica{background:#ef4444}.ac-sev.alta{background:#f97316}.ac-sev.media{background:#facc15;color:#713f12}.ac-sev.baja{background:#60a5fa}.ac-item-menu{position:relative;padding:8px 6px 0 0}.ac-menu{position:absolute;right:4px;top:calc(100% - 2px);z-index:10;display:grid;min-width:180px;padding:6px;border:1px solid var(--ac-line);border-radius:10px;background:#fff;box-shadow:0 12px 30px #1f3a5f24}.ac-menu button{padding:8px 10px;border:0;border-radius:7px;background:none;color:var(--ac-ink);font:inherit;font-size:12.5px;text-align:left;cursor:pointer}.ac-menu button:hover:not(:disabled){background:#f2f6fd}.ac-menu button:disabled{opacity:.5}.ac-empty{padding:24px 14px;text-align:center;color:var(--ac-muted);font-size:12.5px;display:block!important}.ac-pager{justify-content:space-between;gap:8px;padding:10px 14px 0;font-size:12px;color:var(--ac-muted)}.ac-pager,.ac-pager nav{display:flex;align-items:center}.ac-pager nav{gap:6px}.ac-pager button{display:grid;place-items:center;width:30px;height:30px;border:1px solid var(--ac-line);border-radius:7px;background:#fff;color:var(--ac-blue);cursor:pointer}.ac-pager button:disabled{opacity:.45}.ac-detail{display:flex;flex-direction:column;gap:12px}.ac-detail .ac-card-head{margin:0}.ac-detail-title{gap:8px;flex-wrap:wrap}.ac-detail-id,.ac-detail-title{display:flex;align-items:center}.ac-detail-id{gap:6px}.ac-detail-id small{font-size:11.5px;color:var(--ac-muted)}.ac-detail-hero{display:grid;grid-template-columns:auto minmax(0,1fr) auto;grid-gap:12px;gap:12px;align-items:center}.ac-hero-icon{display:grid;place-items:center;width:56px;height:56px;border-radius:12px}.ac-hero-icon.red{background:#fde8ea;color:#e23d52}.ac-hero-icon.blue{background:#e5eeff;color:#2563eb}.ac-hero-icon.orange{background:#fff0de;color:#ea7a0a}.ac-hero-icon.purple{background:#efe8ff;color:#7c4ddb}.ac-detail-hero h3{margin:0 0 3px;font-size:17px;color:var(--ac-ink)}.ac-detail-hero p{margin:0;font-size:13px;color:var(--ac-muted)}.ac-hero-side{display:grid;justify-items:end;grid-gap:6px;gap:6px}.ac-hero-side time{font-size:12.5px;color:var(--ac-text)}.ac-risk{padding:5px 10px;border-radius:7px;background:#fde8ea;color:#be123c;font-size:12.5px}.ac-risk.alta{background:#fff0de;color:#c2410c}.ac-risk.media{background:#fef9c3;color:#854d0e}.ac-risk.baja{background:#e5eeff;color:#1d4ed8}.ac-desc{display:flex;gap:10px;padding:10px 12px;border-radius:10px;background:#fff1f2;color:#be123c}.ac-desc.alta{background:#fff7ed;color:#c2410c}.ac-desc.media{background:#fefce8;color:#a16207}.ac-desc.baja{background:#eff6ff;color:#1d4ed8}.ac-desc small{font-size:11.5px;color:var(--ac-muted)}.ac-desc p{margin:2px 0 0;font-size:12.5px;color:var(--ac-ink)}.ac-tiles{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:8px;gap:8px}.ac-tiles>div{display:grid;grid-gap:4px;gap:4px;align-content:start;padding:9px 10px;border:1px solid var(--ac-line);border-radius:9px;min-width:0}.ac-tiles small{font-size:11px;color:var(--ac-muted)}.ac-tiles span{display:flex;align-items:center;gap:6px}.ac-tiles span svg{color:var(--ac-blue);flex:none}.ac-tiles b{font-size:12.5px;color:var(--ac-ink)}.ac-tiles em{font-style:normal;font-size:11px;color:var(--ac-muted)}.ac-tiles p{margin:0;font-size:11.5px;color:var(--ac-text);line-height:1.35}.ac .ac-link{padding:0;border:0;background:none;color:var(--ac-blue);font:inherit;font-size:11.5px;font-weight:600;text-align:left;cursor:pointer;min-height:0}.ac-reco{display:grid;grid-template-columns:auto minmax(0,1fr);grid-gap:10px;gap:10px;padding:10px 12px;border-radius:10px;background:#eef4ff;color:var(--ac-blue)}.ac-reco b{font-size:13px}.ac-reco p{margin:3px 0 0;font-size:12.5px;color:var(--ac-ink)}.ac-reco .ac-btn{grid-column:2;justify-self:end}.ac-owner{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:10px;gap:10px}.ac-owner small{font-size:11.5px;color:var(--ac-muted)}.ac-owner p{display:flex;align-items:center;gap:7px;margin:3px 0;font-size:13px;color:var(--ac-ink)}.ac-owner p svg{color:var(--ac-blue)}.ac-owner em{font-style:normal;font-size:11.5px;color:var(--ac-muted)}.ac-dot{width:11px;height:11px;border-radius:50%;background:#ef4444}.ac-dot.in_progress{background:#f59e0b}.ac-dot.resolved{background:#22c55e}.ac-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:8px;gap:8px;margin-top:auto}.ac-notes{display:grid;grid-gap:4px;gap:4px;padding-top:8px;border-top:1px solid var(--ac-line);font-size:12px}.ac-notes b{color:var(--ac-ink)}.ac-notes p{margin:0;color:var(--ac-text)}.ac-notes time{margin-right:6px;color:var(--ac-muted)}.ac-side{display:grid;grid-gap:12px;gap:12px;min-width:0}.ac-legend{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:4px;font-size:11.5px;color:var(--ac-text)}.ac-legend span{display:inline-flex;align-items:center;gap:5px}.ac-legend i{width:10px;height:10px;border-radius:50%}.ac-legend i.line{width:14px;height:2px;border-radius:0;background:#1e3a8a}.ac-chart{position:relative}.ac-chart svg{display:block;width:100%;height:auto;overflow:visible}.ac-grid{stroke:#e8eef5}.ac-axis{font-size:10.5px;fill:#6b7c92}.ac-tip{position:absolute;top:0;transform:translateX(-50%);display:grid;grid-gap:1px;gap:1px;padding:7px 10px;border-radius:8px;background:#1e3a5f;color:#fff;font-size:11px;white-space:nowrap;pointer-events:none;box-shadow:0 6px 14px #1e3a5f33}.ac-tip b{font-size:12px}.ac-map-wrap{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(130px,1fr);grid-gap:10px;gap:10px}.ac-map{position:relative;overflow:hidden;border-radius:10px;border:1px solid var(--ac-line)}.ac-leaflet-map{height:340px;background:#dbeafe}.ac-leaflet-canvas{height:100%;width:100%;font:inherit;z-index:1}.ac-leaflet-canvas .leaflet-pane>svg path:focus{outline:none}.ac-map-attribution{position:absolute;right:2px;bottom:2px;z-index:500;padding:2px 5px;background:#fffffff0;color:#334155;font-size:9px;line-height:1.2;white-space:nowrap}.ac-map-attribution a{color:#1769aa;text-decoration:underline}.ac-map-legend h3{margin:4px 0 6px;font-size:12px;color:var(--ac-ink)}.ac-map-legend p{display:flex;align-items:center;gap:7px;margin:0 0 5px;font-size:11.5px}.ac-map-legend p i{width:11px;height:11px;border-radius:50%}.ac-map-legend label{display:flex;align-items:center;gap:6px;margin-bottom:5px;font-size:11.5px;color:var(--ac-text)}.ac-map-legend input{accent-color:var(--ac-blue)}.ac-muted{color:var(--ac-muted);font-size:12px}.ac-bottom{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,1fr);grid-gap:12px;gap:12px}.ac-scroll{overflow-x:auto}.ac-table{width:100%;border-collapse:collapse;font-size:12px}.ac-table th{text-align:left;font-size:11px;font-weight:600;color:var(--ac-muted);border-bottom:1px solid var(--ac-line)}.ac-table td,.ac-table th{padding:7px 6px;white-space:nowrap}.ac-table td{border-bottom:1px solid #f0f3f8;color:var(--ac-ink)}.ac-table td small{display:block;font-size:11px;color:var(--ac-muted);white-space:normal}.ac-table tr.total td{font-weight:700;border-top:1px solid var(--ac-line)}.ac-sev-dot{display:inline-block;width:10px;height:10px;margin-right:7px;border-radius:50%;vertical-align:middle}.ac-sev-text{display:inline-flex;align-items:center}.ac-bar{display:flex;align-items:center;gap:8px}.ac-bar span{min-width:38px;font-weight:600}.ac-bar i{display:block;width:90px;height:9px;border-radius:5px;background:#eef2f7;overflow:hidden}.ac-bar b{display:block;height:100%;background:#22c55e}.ac-switch{position:relative;display:inline-block;width:36px;height:20px;padding:0;border:0;border-radius:999px;background:#cbd5e1;cursor:pointer}.ac-switch i{position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:50%;background:#fff;transition:left .15s}.ac-switch.on{background:var(--ac-blue)}.ac-switch.on i{left:18px}.ac-switch:disabled{opacity:.5;cursor:not-allowed}@media(max-width:1600px){.ac-top{grid-template-columns:repeat(5,minmax(0,1fr))}.ac-engine{grid-column:1/-1}.ac-main{grid-template-columns:minmax(290px,.9fr) minmax(0,1.3fr)}.ac-side{grid-column:1/-1;grid-template-columns:repeat(2,minmax(0,1fr))}.ac-kpi{gap:8px;padding:12px}.ac-kpi-icon{width:40px;height:40px}.ac-kpi strong{font-size:clamp(18px,1.4vw,26px)}}@media(max-width:1200px){.ac-top{grid-template-columns:repeat(3,minmax(0,1fr))}.ac-bottom,.ac-main,.ac-side,.ac-tiles{grid-template-columns:minmax(0,1fr)}.ac-actions{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:700px){.ac-top{grid-template-columns:repeat(2,minmax(0,1fr))}.ac-header h1{font-size:23px}.ac-select,.ac-select.wide{min-width:0;flex:1 1 100%}.ac-header-actions .ac-btn{flex:1 1}.ac-map-wrap{grid-template-columns:minmax(0,1fr)}.ac-detail-hero{grid-template-columns:auto minmax(0,1fr)}.ac-hero-side{grid-column:1/-1;justify-items:start}.ac-engine-stats,.ac-owner{grid-template-columns:minmax(0,1fr)}}@media(max-width:420px){.ac-actions,.ac-top{grid-template-columns:minmax(0,1fr)}}@media(pointer:coarse){.ac button,.ac input,.ac select{min-height:44px}}.commercial-dashboard .dash-heading{align-items:flex-start;margin-bottom:26px;gap:24px}.commercial-dashboard .dash-heading h1{font-size:27px;margin:0 0 8px}.commercial-dashboard .dash-heading p{font-size:14px;line-height:1.45}.commercial-dashboard .dash-filters{gap:16px}.commercial-dashboard .dash-filters label{font-size:12px;gap:7px}.commercial-dashboard .select-shell{height:42px;min-width:190px;border-radius:5px}.commercial-dashboard .select-shell select{font-size:12px}.commercial-dashboard .select-shell svg{width:18px;height:18px}.commercial-dashboard .dash-kpis{gap:18px;margin-bottom:24px}.commercial-dashboard .dash-kpi{min-height:174px;padding:21px;border-radius:10px}.commercial-dashboard .dash-kpi>svg{width:33px;height:33px;margin-bottom:13px}.commercial-dashboard .dash-kpi>span{font-size:14px;font-weight:600}.commercial-dashboard .dash-kpi>strong{font-size:34px;margin:9px 0;letter-spacing:-.5px}.commercial-dashboard .dash-kpi small{font-size:11px;line-height:1.4;flex-wrap:wrap;gap:3px}.commercial-dashboard .dash-kpi small svg{width:14px;height:14px;flex:none}.commercial-dashboard .dash-delta-context{display:none}.commercial-dashboard .dash-kpi.purchase .dash-delta-context{display:inline}.commercial-dashboard .dash-kpi em{display:none}.commercial-dashboard .dash-kpi.purchase{background:linear-gradient(120deg,#e8f8ff,#f2fbff)}.commercial-dashboard .dash-kpi.retention{background:linear-gradient(120deg,#ecfaf7,#f2fcf9)}.commercial-dashboard .dash-kpi.churn{background:linear-gradient(120deg,#fff4ed,#fff9f5)}.commercial-dashboard .dash-kpi.lifetime{background:linear-gradient(120deg,#f0eeff,#f7f6ff)}.commercial-dashboard .dash-bottom{grid-template-columns:1.18fr 1fr .95fr;gap:16px}.commercial-dashboard .dash-widget{min-height:310px;padding:17px 14px;border-radius:9px}.commercial-dashboard .dash-widget h2{font-size:14px;margin-bottom:22px}.commercial-dashboard .dash-legend{font-size:10px;gap:16px;margin-bottom:15px}.commercial-dashboard .trend svg{height:215px;max-height:none;margin-top:0}.commercial-dashboard .chart-labels{font-size:10px}.commercial-dashboard .donut-content{height:225px;gap:18px}.commercial-dashboard .dash-donut{width:145px;height:145px;padding:24px}.commercial-dashboard .dash-donut strong{font-size:26px}.commercial-dashboard .dash-donut small{font-size:10px}.commercial-dashboard .donut-legend p{font-size:11px;margin:18px 0;line-height:1.5}.commercial-dashboard .donut-legend b{font-size:11px}.commercial-dashboard .donut-legend i{width:11px;height:11px;margin-top:3px;flex:none}.commercial-dashboard .actions h2{margin-bottom:13px}.commercial-dashboard .actions button{padding:12px 10px;margin-bottom:9px;gap:11px;border-radius:7px}.commercial-dashboard .actions button>span:nth-child(2){font-size:12px;line-height:1.4}.commercial-dashboard .actions button small{font-size:11px;margin-top:5px}.commercial-dashboard .action-icon{width:40px;height:40px;flex:none}.commercial-dashboard .action-icon svg{width:23px;height:23px}.commercial-dashboard .model-footnote{font-size:10px;line-height:1.5;margin-top:14px;color:#7b8ca0}.side .nav-count{display:grid;place-items:center;background:#f35b36;color:white;border-radius:50%;min-width:21px;height:21px;font-size:11px;margin-left:auto;flex:none}@media(max-width:1250px){.commercial-dashboard .dash-heading{flex-wrap:wrap}.commercial-dashboard .dash-filters{margin-left:auto}.commercial-dashboard .dash-kpi{padding:17px;min-height:168px}.commercial-dashboard .dash-kpi>strong{font-size:30px}.commercial-dashboard .dash-bottom{grid-template-columns:1.15fr 1fr}.commercial-dashboard .dash-bottom .actions{grid-column:1/-1;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:10px;gap:10px;min-height:0}.commercial-dashboard .actions h2{grid-column:1/-1;margin-bottom:4px}.commercial-dashboard .actions button{margin:0}.commercial-dashboard .dash-widget{min-height:290px}}@media(max-width:850px){.commercial-dashboard .dash-kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.commercial-dashboard .dash-bottom,.commercial-dashboard .dash-bottom .actions{grid-template-columns:minmax(0,1fr)}.commercial-dashboard .dash-widget{min-height:280px}.commercial-dashboard .actions button{min-height:75px}.commercial-dashboard .donut-content{justify-content:center}.commercial-dashboard .donut-legend{flex:0 1 160px}.commercial-dashboard .dash-donut{width:160px;height:160px}.commercial-dashboard .dash-filters{margin-left:0;width:100%}.commercial-dashboard .dash-filters label{flex:1 1;min-width:0}.commercial-dashboard .select-shell{min-width:0;width:100%}}@media(max-width:600px){.commercial-dashboard .dash-heading h1{font-size:25px}.commercial-dashboard .dash-heading{margin-bottom:18px}.commercial-dashboard .dash-heading p{font-size:13px}.commercial-dashboard .dash-filters{display:grid;grid-template-columns:minmax(0,1fr);grid-gap:12px;gap:12px}.commercial-dashboard .dash-filters label{width:100%}.commercial-dashboard .select-shell{height:44px}.commercial-dashboard .select-shell select{font-size:16px}.commercial-dashboard .dash-kpi{padding:15px;min-height:165px}.commercial-dashboard .dash-kpi>strong{font-size:29px}.commercial-dashboard .dash-kpi>span{font-size:13px}.commercial-dashboard .dash-kpi small{font-size:11px}.commercial-dashboard .dash-date-range input{font-size:16px;min-height:44px}.side .nav-count{display:none}}@media(max-width:380px){.commercial-dashboard .dash-kpis{grid-template-columns:minmax(0,1fr)}.commercial-dashboard .dash-kpi{min-height:165px}.commercial-dashboard .donut-content{gap:12px;flex-direction:row;height:210px}.commercial-dashboard .dash-donut{width:125px;height:125px;padding:21px}.commercial-dashboard .donut-legend{display:block;width:auto}.commercial-dashboard .donut-legend p{font-size:10px}.commercial-dashboard .dash-legend{gap:10px;font-size:9px}}@media(min-width:1600px){.commercial-dashboard .dash-heading h1{font-size:32px}.commercial-dashboard .dash-kpi{min-height:195px;padding:25px}.commercial-dashboard .dash-kpi>strong{font-size:40px}.commercial-dashboard .dash-kpi>span{font-size:16px}.commercial-dashboard .dash-kpi small{font-size:13px}.commercial-dashboard .dash-widget{min-height:350px;padding:21px}.commercial-dashboard .dash-widget h2{font-size:17px}.commercial-dashboard .trend svg{height:250px}.commercial-dashboard .donut-content{height:260px}.commercial-dashboard .dash-donut{width:170px;height:170px;padding:28px}.commercial-dashboard .donut-legend b,.commercial-dashboard .donut-legend p{font-size:13px}.commercial-dashboard .actions button>span:nth-child(2){font-size:14px}.commercial-dashboard .actions button small{font-size:12px}.commercial-dashboard .select-shell{min-width:220px}.commercial-dashboard .dash-filters label,.commercial-dashboard .select-shell select{font-size:14px}}